BigCommerce Support Services for Growing Brands
Looking for BigCommerce support services you can rely on? Our BigCommerce experts handle customizations, design tweaks, CRO improvements, and SEO, so you don’t have to.
- Certified BigCommerce Partner
- Support for design and customizations
- CRO and SEO improvements
Expertise
Scale 3x with our BigCommerce Support Services
Folio3 is a certified BigCommerce agency partner, trusted by brands worldwide to maintain and grow their online stores. With 25+ expert BigCommerce developers, we handle everything from theme customization and CRO enhancements to real-time API integrations and advanced template development. Whether you’re missing an internal dev team or just need agile support, we’ve got your store covered.
Build. Sell. Scale.
- On-Demand Dev Support
- Theme Customization
- Design and Content Changes
- Features Development
- CRO & SEO Enhancements
- API & Third-Party Integration
Trusted by 150+ B2B and DTC brands
Our BigCommerce Case Studies
- Sustainability & Packaging
- Bigcommerce
Migrating to BigCommerce for B2B eCommerce & Global Expansion
- Fashion & Footwear
- Bigcommerce
Headless Commerce for Better CX & Inventory Management
Optimized
- Packaging & Distribution
- Bigcommerce
Migrated Burch Bottle to BigCommerce for Scalable B2B Workflows
- BIOSCIENCE & MANUFACTURING
- Bigcommerce
Powering LiCor BIO’s B2B Commerce with BigCommerce & NetSuite Integration
Get a Free Quote
Get a no-strings-attached quote for our BigCommerce Support Services. Send in your project details and we will get back to you with our calendar to book a meeting with our Engineering Manager. Expect to receive a proposal the next day.
Ambitious Brands Endorse Folio3’s Ecommerce Development Services
Terri Anne Meyer Head of Digital Marketing
We have been working with Folio3 since 2018. We are extremely fortunate to have found such a fantastic team of people. They are professional, organized, time-sensitive, and their work is stellar. Most recently, we needed support with dynamic schema mark-up and GA4 event integrations.
Omar M. Al-Midani Co-Chief Executive Officer
As you know our project is quite complicated & involves some fairly intricate customizations. Overall we are very happy with the progress so far. We feel that your team understands our requirements very well & also anticipates issues & provides effective solutions.
Dinara Etshman Project Manager
The Folio3 team is a pleasure to work with. During the project, they were responsive and their turnaround time was always stellar.
BigCommerce Support Services
Flexible, expert-led BigCommerce support services for design, development, and integrations.
BigCommerce Theme Customization
We make pixel-perfect adjustments to your BigCommerce store’s design, layout, and styles. Whether you need minor styling tweaks or full theme overhauls, our designers and frontend devs who are Stencil experts, ensure your brand looks sharp and modern.
- Responsive and mobile-friendly designs
- Fast implementation with zero downtime
- Built to match brand identity
Custom API Integrations
Seamlessly connect your BigCommerce store to ERPs, CRMs, shipping systems, or third-party services. Our developers ensure secure, scalable integrations for real-time data flow and business efficiency.
- Connect any platform or service
- Custom middleware options available
- Real-time syncing and error handling
Site Content & Graphics Updates
Need to swap out banners, update product info, or launch a promo? We handle it all with quick turnarounds so your store stays current and engaging.
- Fast content updates (within 24–48 hrs)
- Graphic design support available
- SEO-optimized product and page content
Advanced Template Edits
We dig into the BigCommerce Stencil framework to make deeper modifications, whether it's custom product views, filters, or conditional logic for enhanced UX.
- Modify templates at code level
- Optimize layouts for better UX
- Stencil and legacy framework support
Building New Functionality
Want a custom upsell widget, shipping calculator, or loyalty program? We build it. Our devs create tailored features that drive conversions and enhance user experience.
- Custom features built from scratch
- Built with performance and scalability in mind
- Fully tested across devices
Integration with External Services
Connect your store with platforms like Google Analytics, Facebook Pixel, Klaviyo, Yotpo, Trustpilot, and more. We ensure data flows accurately and enhances your marketing stack.
- Flawless third-party connections
- Tag management and tracking setup
- Marketing-ready configurations
Frequent Ask Questions?
What’s included in your BigCommerce support services?
We provide full-service support including theme edits, API integrations, content updates, new functionality including B2B Edition and Headless storefront, third-party integrations, and ongoing performance optimization — all tailored to your BigCommerce store.
By leveraging these languages and tools, developers can create custom themes, integrations, and applications that extend the functionality of BigCommerce stores.
Do you offer one-time fixes or ongoing support?
Yes to both! Whether you need a quick fix or prefer a monthly retainer for continuous support, our BigCommerce Support Services are flexible and scalable.
How fast is your turnaround time?
Most standard requests are completed within 24–72 hours. For urgent changes, we offer priority support for faster resolution.
Can you handle complex integrations with third-party tools?
Absolutely. We specialize in API-based integrations and can connect your store with CRMs, ERPs, review tools, analytics platforms, and more.
Are your developers certified or BigCommerce-trained?
Yes. We are an official BigCommerce partner with a dedicated team of 25+ certified developers who work exclusively on BigCommerce projects.
Start Your BigCommerce Support Today
Get in touch with our Team!
