Folio3 provides the best Magento website support and maintenance services. You just need to fill the query form, and we will contact you. Once your contract has been signed, then just sit back and relax as the team of Magento Certified support and maintenance professionals take care of your website.
You can also contact the platform itself for support using the Magento support phone number or by contacting them through Magento support live chat. They will issue you a Magento support ticket and then solve your problem accordingly.
However, it is better to get support from a service provider rather than the platform itself unless you have a team of expert developers to guide you and understand the feedback that the Magento team gives.