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BigCommerce Support Services for Growing Brands

  • Certified BigCommerce Partner
  • Support for design and customizations
  • CRO and SEO improvements
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Scale 3x with our BigCommerce Support Services

Folio3 is a certified BigCommerce agency partner, trusted by brands worldwide to maintain and grow their online stores. With 25+ expert BigCommerce developers, we handle everything from theme customization and CRO enhancements to real-time API integrations and advanced template development. Whether you’re missing an internal dev team or just need agile support, we’ve got your store covered.

Build. Sell. Scale.

  • On-Demand Dev Support
  • Theme Customization
  • Design and Content Changes
  • Features Development
  • CRO & SEO Enhancements
  • API & Third-Party Integration
Partner with Us to Scale 3X!

Trusted by 150+ B2B and DTC brands

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Our BigCommerce Case Studies

  • Sustainability & Packaging
  • Bigcommerce

Migrating to BigCommerce for B2B eCommerce & Global Expansion

Reduced Cost of Ownership
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Faster Order Completion
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  • Fashion & Footwear
  • Bigcommerce

Headless Commerce for Better CX & Inventory Management

SKUs
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Faster Content Management
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  • Manufacturing
  • Shopify

Developing a Custom Clickwear Shopify App

Increased Sales Value
0 x
Increment In Closed Deals
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Read More
Request a Free Quote Today!

Get a Free Quote

Get a no-strings-attached quote for our BigCommerce Support Services. Send in your project details and we will get back to you with our calendar to book a meeting with our Engineering Manager. Expect to receive a proposal the next day.

Calculate project cost today!

Ambitious Brands Endorse Folio3’s Ecommerce Development Services

Terri Anne Meyer Head of Digital Marketing

We have been working with Folio3 since 2018. We are extremely fortunate to have found such a fantastic team of people. They are professional, organized, time-sensitive, and their work is stellar. Most recently, we needed support with dynamic schema mark-up and GA4 event integrations.

Omar M. Al-Midani Co-Chief Executive Officer

As you know our project is quite complicated & involves some fairly intricate customizations. Overall we are very happy with the progress so far. We feel that your team understands our requirements very well & also anticipates issues & provides effective solutions.

Dinara Etshman Project Manager

The Folio3 team is a pleasure to work with. During the project, they were responsive and their turnaround time was always stellar.

BigCommerce Support Services

Flexible, expert-led BigCommerce support services for design, development, and integrations.

BigCommerce Theme Customization

We make pixel-perfect adjustments to your BigCommerce store’s design, layout, and styles. Whether you need minor styling tweaks or full theme overhauls, our designers and frontend devs who are Stencil experts, ensure your brand looks sharp and modern.

  • Responsive and mobile-friendly designs
  • Fast implementation with zero downtime
  • Built to match brand identity

Custom API Integrations

Seamlessly connect your BigCommerce store to ERPs, CRMs, shipping systems, or third-party services. Our developers ensure secure, scalable integrations for real-time data flow and business efficiency.

  • Connect any platform or service
  • Custom middleware options available
  • Real-time syncing and error handling

Site Content & Graphics Updates

Need to swap out banners, update product info, or launch a promo? We handle it all with quick turnarounds so your store stays current and engaging.

  • Fast content updates (within 24–48 hrs)
  • Graphic design support available
  • SEO-optimized product and page content

Advanced Template Edits

We dig into the BigCommerce Stencil framework to make deeper modifications, whether it's custom product views, filters, or conditional logic for enhanced UX.

  • Modify templates at code level
  • Optimize layouts for better UX
  • Stencil and legacy framework support

Building New Functionality

Want a custom upsell widget, shipping calculator, or loyalty program? We build it. Our devs create tailored features that drive conversions and enhance user experience.

  • Custom features built from scratch
  • Built with performance and scalability in mind
  • Fully tested across devices

Integration with External Services

Connect your store with platforms like Google Analytics, Facebook Pixel, Klaviyo, Yotpo, Trustpilot, and more. We ensure data flows accurately and enhances your marketing stack.

  • Flawless third-party connections
  • Tag management and tracking setup
  • Marketing-ready configurations

Frequent Ask Questions?

What’s included in your BigCommerce support services?

We provide full-service support including theme edits, API integrations, content updates, new functionality including B2B Edition and Headless storefront, third-party integrations, and ongoing performance optimization — all tailored to your BigCommerce store.

By leveraging these languages and tools, developers can create custom themes, integrations, and applications that extend the functionality of BigCommerce stores.

Yes to both! Whether you need a quick fix or prefer a monthly retainer for continuous support, our BigCommerce Support Services are flexible and scalable.

Most standard requests are completed within 24–72 hours. For urgent changes, we offer priority support for faster resolution.

Absolutely. We specialize in API-based integrations and can connect your store with CRMs, ERPs, review tools, analytics platforms, and more.

Yes. We are an official BigCommerce partner with a dedicated team of 25+ certified developers who work exclusively on BigCommerce projects.

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Canada Office

2–105 CONSUMERS DRWHITBY ON L1N 1C4

Mexico Office

Amado Nervo #2200, Edificio Esfera 1 piso 4, Col. Jardines del Sol, CP. 45050, Zapopan, Jalisco, Mexico

Australia Office

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US Office

160 Bovet Road, Suite # 101, San Mateo, CA 94402 USA

6701 Koll Center Parkway, #250 Pleasanton, CA 94566
Tel: +1 408 365 4638

UK Office

Export House, Cawsey Way, Woking, Surrey, GU21 6QX
Tel: +44 (0) 14 8339 7625

UAE Office

Folio3 FZ LLC, UAE, Dubai Internet City, 1st Floor, Building Number 14, Premises 105, Dubai, UAE
Tel: +971 04 2505173

Bulgaria Office

49 Bacho Kiro Street, Sofia 1000, Bulgaria

Pakistan Office

Folio3 Pvt. Ltd, Folio3 Tower, Plot 26, Block B, SMCH Society, Main Shahrah-e-Faisal, Karachi.
Tel: +92-21-3432 3721-4

First Floor, Blue Mall 8-R, MM Alam Road Gulberg III, Lahore

Corporate 7 by Maaksons, Executive Block, Civic Center 1, Gulberg Green, Islamabad
Tel: 0333 5657425

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