US408 365 4638 Contact START YOUR PROJECT
Let us maintain your bigcommerce web store while you focus on your business.
Your BigCommerce website is the driving force behind your ecommerce revenue. As a business owner, you may not have the in-house expertise or the time, to deal with bugs and other technical glitches that affect your performance. Left unchecked, these issues can result in a poor user experience or, in the worst case, a site crash. Either way it is a major loss in terms of both short-term sales as well as long-term customer relationships. Let the BigCommerce experts take care of these problems, while you focus on your core business.
We offer a variety of ongoing support plans for your BigCommerce web store, at prices lower than the cost of a medium spec mac pro. Whether you’re looking to make design changes on your store, need to fix a production impacting issue, or just want to enhance the functionality of your currently BigCommerce site, we have you covered. Our BigCommerce support services include:
*Response time is based on normal business hours.
$6,000 / Year
$4,500 / Year
$3,000 / Year
Need Urgent Support For Your BigCommerce Store?
Help is always available whenever you need it. We are always happy to help you grow and achieve the stability you need.
With Certified BigCommerce experts and dedicated project managers with 15+ years of experience, Folio3 is well equipped to handle any BigCommerce problem
Dedicated support team
PMP certified project managers, tenured designers and BigCommerce certified developers
24/7 Emergency Support
Always ready to help when you need it most. Available via phone, email, livechat and ticketing system.
Minimal time loss during service support delivery
Cross functional resources
Over 200 Certified Experts (with expertise in ERP, Mobility and Enterprise Web applications)
No Long Term Contracts
No long term contracts to bog you down
Folio3 has 15+ years of experience in providing Ecommerce integration services to companies ranging from small and medium sized to Fortune 500
GLCO – Garrett Leight California Optical
Frequently Asked Questions
First, go to your control panel you will locate your Support PIN right at the bottom of the page on the left-hand side.
You can call from Mon to Fri from 8am to 6pm CST 1-888-248-9325 toll free in USA & Canada. And in the UK, you can call from Mon to Fri from 9am to 6pm GMT 0808-1893323.
The following steps required to become a vendor and get the ability to support users of your app; Evidence of expertise in app development.
Yes, you can, also contact form to offline messages. LiveChat helps you to allow send product recommendations right in the live chat widget.
It is the simplest way to get help or you can also report an issue with your BigCommerce store. Also, it’s the ideal support channel especially for issues that are not time-critical or require a piece of detailed information from the support team.
6701 Koll Center Parkway,#250 Pleasanton, CA 94566
Join our mailing list to receive updates from our team
1301 Shoreway Road, Suite 160, Belmont, CA 94002
6701 Koll Center Parkway, #250 Pleasanton, CA 94566
Amado Nervo #2200 Edificio Esfera 1 piso 4 Col. Jardines del Sol CP. 45050 Zapopan, Jalisco Mexico
49 Bacho Kiro Street, Sofia 1000, Bulgaria
895 Don Mills Road, Two Morneau Shepell Centre, Suite 900, Toronto, Ontario, M3C 1W3, Canada
Export House, Cawsey Way, Woking, Surrey, GU21 6QX
Dubai Internet City, 1st Floor, Building Number 12, Premises ED 29, Dubai, UAE
163 Bangalore Town, Main Shahrah-e-Faisal, Karachi – 75350, Pakistan
705, Business Center, PECHS Block-6, Shahrah-e-Faisal, Karachi – 75350, Pakistan
First Floor, Blue Mall 8-R, MM Alam Road Gulberg III, Lahore
FOLLOW US ON