Magento Support & Maintenance Services

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Magento Experts

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Premium Magento Support & Maintenance Services from Australia’s Leading Experts

As a Magento 2 Trained & Certified Solution Partner, we’re here to resolve all your Magento challenges and ensure your store runs smoothly—quickly getting you back to business.

Magento Admin Configuration

We expertly configure your Magento store and provide ongoing support for any technical queries, ensuring seamless operations for businesses across Melbourne, Sydney, and beyond. View More

UI/UX Development for Conversion-Driven Experiences

Our specialized UI/UX design and development services focus on creating a user-friendly interface that maximizes conversions and enhances satisfaction for your Australian customer base. View More

Magento Programming & Troubleshooting

Our certified Magento professionals tackle code bugs, fix errors, and resolve site crashes, keeping your online store in top shape for Melbourne, Sydney, and the rest of Australia. View More

Custom Backend Development & Support

Our managed support team addresses all backend issues—from HTTP services to MySQL configurations—ensuring your store operates efficiently, delivering a flawless shopping experience to your customers across Australia. View More

Magento Optimization & Hosting Management

We handle everything from hosting and domain management to performance optimization, delivering speed-boosting solutions tailored for merchants in Melbourne, Sydney, and nationwide. View More

Magento Extension Development & Installation

Whether you need a custom extension developed or support with installing existing ones, our expert team ensures your Magento store runs at peak functionality anywhere in Australia. View More

Server Management & Technical Support

Facing server issues? Our dedicated server administration team ensures your Magento store stays online and operates at optimal performance, supporting businesses across Australia. View More

Seamless Third-Party Application Integration

From ERP systems to marketing platforms, we help integrate essential third-party applications with your Magento store, streamlining business operations for Melbourne, Sydney, and all of Australia. View More

Get a Comprehensive Magento Maintenance Audit

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Our 8-Step Magento 2 Support & Maintenance Process
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Request Access

We start by requesting secure access to your Magento store, including the control panel, database, FTP, and hosting environment, to begin our work.

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Sign Confidentiality Agreement

Your data privacy is our top priority. We sign a Non-Disclosure Agreement (NDA) to ensure complete confidentiality and protection of your sensitive information.

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Comprehensive Initial Assessment

We conduct a swift yet thorough assessment of your site’s current status, identifying key areas that may need immediate attention or future optimization.

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In-Depth Code Review

Our team performs a detailed code audit to detect modifications, bugs, or coding issues that might be affecting your site’s performance or security.

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Extension Evaluation

We analyze all installed extensions to identify any that may be causing performance bottlenecks or compatibility conflicts, ensuring smooth integration with your Magento store.

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Expert Troubleshooting

Leveraging our Magento expertise and diagnostic tools, we dive deep into error logs and performance metrics to troubleshoot and resolve any issues, whether simple or complex.

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Performance Optimization

We enhance your site’s performance by addressing server configurations, fixing custom workflows, and implementing best practices to optimize speed and efficiency.

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Rigorous Testing & Quality Assurance

Before completion, we conduct comprehensive testing across your entire site, ensuring seamless functionality, smooth operation, and an improved user experience.

Pick The Right Model For Magento Maintenance Services

At Folio3, we recognize how important it is to have a skilled and reliable team maintaining your Magento store’s performance. That’s why we offer flexible engagement models designed to meet your specific needs and budget.

Fixed Cost

This option is ideal for businesses looking to maintain their Magento store's performance with a clear budget and timeline. You can rely on our experienced team to efficiently handle your Magento maintenance needs. With a fixed cost, there are no surprise expenses, allowing you to focus on your store’s growth without stress.

Build Your Own Team

Need a specialized team for your Magento store? With this model, you can build a customized team of maintenance experts, developers, and project managers. You’ll have full transparency and control, with the flexibility to adjust your team as your needs evolve, ensuring long-term performance.

Dedicated Hiring

For businesses that require ongoing maintenance and performance improvements, our dedicated hiring model provides a team fully focused on your store. This ensures consistent attention, timely updates, and full control over the maintenance process to keep your Magento store running smoothly and at its best.

Maintenance and Support

Our ongoing Magento maintenance and support services are essential for keeping your Magento store at peak performance. We provide regular updates, security patches, and performance checks, ensuring your store stays fast, secure, and up-to-date for the long term.

Ready To Get Started?

You can rely on our team of experts to provide tailored Magento maintenance and support solutions that fit your business needs. Whether you need regular maintenance for your Magento store or advanced support for Magento 2 performance enhancements, we’ve got everything covered to keep your store running smoothly and efficiently.

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Our Magento Integration Solutions

Business
SON based REST API
Marketplace Percent FPL Integration
JQuery Zoom Integration
Google Font API Integration
Mercent Integration
ExactTarget
Custom Map Integration
Express Checkout
DevExpress
GPS Integration
Custom Communication API
iDevAffiliate
Twilio Message Sending API
Shopping Cart Integration
Print Menu Extension
Lime Light CRM API
Google Translator
Free Gift Module
Custom Video Plugin
CIN7
Brightpearl Integration
Blog Engine
FishPig WordPress
Zoho CRM Integration
Publitas
WordPress Integration
Perfection ERP
Salesforce
Microsoft Dynamics
NetSuite
ShareaSale
Rakuten
Ebay
Amazon
Google AdSense Integration
Yoast SEO Integration
Google AdWords integration
Google Maps APIs
Mandrill
Social Media Sharing
Refer A friend
Newsletter Subscription
Mailchimp
Google Shopping API
Google Analytics Integration
Trustpilot
Email Sharing Integration
Custom Popup
Media Player Plugin
Zopim
WhosOn
Zendesk
PowerReviews
Sailthru
Reevoo
New Relic
LiveChat System
Multiple Payment Gateways Integration
YRC And UPS Shipping Integration
Shopify Payments Integration
Sage Pay integration
Apple Pay Integration
PayU
Yahoo Currency Converter
MasterPass
Stripe
QuickBooks
Paypal
Authorize.Net
MaxMind
WebEx
SKUVault Inventory & Warehouse Management System Integration
Snapfulfil WMS Integration
REX3 Fulfilment Services Integration
M.O.M. (Order Management Software) Integration
ShipStation API Integration
Sage API Integration For Shipping Calculation
Fedex Shipping Integration
USPS Shipping Integration
Autoship Subscription Module Integration
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LinkedIn
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Facebook
YouTube

Can’t find the Integration Solution you were looking for?

Check out our Magento Projects

Folio3 has more than fifteen years of experience in designing and developing B2C and B2B ecommerce solutions and services to companies of different sizes. 

TJM

  • B2B B2C Customization, Dynamics Integration

  • Design & implementation of a Magento 2 based web store integrated with the Dynamics AX ERP and Magento customization, helps boost sales & enhances operational efficiency

PureLife Dental

  • Magento 2 website design and development

  • Magento 2 website design for Purelife Dental helped with the seamless customer experience and increased product sales.

Maravai Life Science

  • Customization, Migration, NetSuite Integration, Website Creation

  • Magento 2 Migration from OSCommerce and Magento customization helps enhance eCommerce revenue and streamline shopping experience.

Agri Beef

  • Customization, Dynamics Integration

  • Magento 2 Migration and Magento customization helps streamline ecommerce operations and reduce order turnaround time.
TriLink

TriLink

  • Custom B2B Magento Integration

  • Folio3 enhanced Trilink's customer satisfaction via Magento integration with group pricing for personalized rates.
Bermuda

BermudaSands

  • B2B Magento Integration and Customization

  • Folio3 enabled BermudaSand to improve operational workflows with the help of Magento-based B2B platform integration with NetSuite.

Ready to Boost Your ROI?

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Frequently Asked Questions

What are Magento support and maintenance services?

Magento support and maintenance services involve ongoing assistance to ensure your online store runs smoothly. This includes regular updates, security patches, bug fixes, performance optimization, and troubleshooting any issues that arise.

Having dedicated Magento support ensures your store remains secure, up-to-date, and fully functional. This is crucial in Sydney’s competitive market to provide a seamless shopping experience for your customers.

In Melbourne, regular Magento maintenance helps prevent downtime, enhances site performance, and improves user experience, ultimately leading to higher conversion rates and customer satisfaction.

Our team can assist with a range of issues including server errors, slow loading times, security vulnerabilities, integration problems with third-party applications, and any bugs affecting your store’s functionality.

We recommend regular magento maintenance checks at least once a month, but more frequent assessments may be necessary during peak seasons or after major updates to ensure optimal performance.

Our packages typically include website health checks, security patch installations, bug fixes, performance optimization, extension management, and 24/7 technical support.

Yes! Our experienced team specializes in Magento 2 migration services to ensure a smooth transition while preserving your data and custom functionalities.

Our support team is committed to fast response times. We prioritize urgent issues to minimize downtime and ensure your store remains operational.

Absolutely! We understand that each business has unique needs. We offer tailored support plans that fit the specific requirements of your Magento store in Sydney or Melbourne.

Getting started is easy! Simply contact us for a consultation, and we’ll assess your needs and create a customized maintenance plan to keep your Magento store running smoothly.

Looking for expert Magento development services for your project? Browse through our Magento web development services and Connect with us now!

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