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Keep Compliance in Check with our BigCommerce ADA Compliance Services

Folio3 is a certified BigCommerce agency partner with 25+ expert developers. We specialize in ADA compliance solutions tailored to eCommerce, from theme audits to WCAG 2.1 compliance fixes. We help brands create accessible, legally-compliant, and user-friendly storefronts that boost revenue while protecting their reputation.

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Get a no-strings-attached quote for our BigCommerce ADA Compliance services. Send in your project details and we will get back to you with our calendar to book a meeting with our Engineering Manager. Expect to receive a proposal the next day.

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BigCommerce ADA Compliance

Ensure complete accessibility, robust legal protection, and seamless usability across all devices and user types for your BigCommerce store.

Accessibility Audits

We perform detailed audits to identify compliance gaps against WCAG 2.1 and ADA standards. Each audit includes a prioritized action plan and visual documentation of issues. We also provide support to help you implement fixes, whether you're using a default theme or a custom BigCommerce setup.

  • WCAG 2.1 and ADA review  
  • Visual and code-based issues flagged
  • Clear, prioritized action items

Theme Fixes

Your theme may look great, but under the hood, it could be failing accessibility standards. We correct HTML structure, ARIA attributes, color contrast, tab order, and more, without breaking your design. Whether you’re on a legacy template or a custom BigCommerce storefront, we can help.

  • Frontend code-level fixes
  • Preserves site design & layout
  • Supports legacy and custom themes

Overlay Integration

We integrate ADA-compliant accessibility overlays like AccessiBe or UserWay, helping users navigate your store more easily. Overlays provide real-time customization for vision, hearing, and motor-impaired users. We configure these tools for BigCommerce and make sure they don’t conflict with your existing apps.

  • AccessiBe/UserWay implementation
  • Screen reader & contrast tools
  • No-code options for rapid setup

Alt Text & Semantic Tagging

Alt attributes, heading hierarchy, and semantic HTML are essential for both screen readers and SEO. We optimize every asset on your BigCommerce site, — from product photos to banners, — to ensure descriptive, compliant, and SEO-friendly markup.

  • Boosts SEO with accessibility
  • Helps screen readers parse content
  • Improves image & text structure

ADA Compliance Fixes

Not every brand can fix everything at once. We build phased roadmaps based on risk level, budget, and business goals. These roadmaps guide your team or our developers through structured ADA compliance over time, — balancing progress and cost.

  • Prioritized by legal risk
  • Matches your business goals
  • Phased compliance approach

Middleware Syncing

Large catalogs, multiple systems, and legacy data? No problem. We use robust middleware to sync product data, customer records, historical orders, and custom fields during your BigCommerce migration. Whether phased or all-at-once, we ensure data accuracy and system stability.

  • Enterprise-level data accuracy
  • Secure middleware syncing
  • Zero-downtime migration

Why Do You Need BigCommerce ADA Compliance Services?

ADA compliance isn’t optional, it’s the law. As ecommerce grows, so do accessibility expectations. BigCommerce stores face unique challenges when it comes to ADA, but with expert help, they can also become accessibility leaders.

01ADA Lawsuits Are on the Rise

More ecommerce brands are facing lawsuits for ADA violations, and BigCommerce stores are not exempt. Ignoring accessibility can cost your business thousands in legal fees, reputational damage, and operational disruption. Proactive compliance prevents these risks entirely.

02BigCommerce Themes Aren’t Compliant by Default

There are a few BigCommerce themes on Marketplace, even premium ones, don’t meet WCAG 2.1 or ADA standards out of the box. Custom development is often required to reach compliance.

03Accessibility Expands Market Reach

1 in 4 adults in the U.S. lives with a disability. By becoming accessible, you’re unlocking a larger customer base. Accessibility tools like screen readers and keyboard navigation make it easier for everyone, disabled or not, to shop confidently.

04Better UX for All Users

ADA-compliant sites naturally provide better navigation, clearer content, and more thoughtful design. These improvements help all users — including mobile users, elderly shoppers, and those with slow internet connections — not just those with disabilities.

05Accessibility Improves SEO

Alt text, semantic HTML, and heading structure — all essential to accessibility — also improve search rankings. Google favors sites that are usable and structured well. Fixing accessibility issues may directly boost your visibility.

06Improves Brand Reputation

Accessibility is also about values. It shows that your brand prioritizes inclusivity, equity, and social responsibility. Customers notice and support businesses that don’t leave anyone behind. This builds long-term loyalty and reputation.

Frequent Ask Questions?

What’s included in an ADA audit for BigCommerce?

An ADA audit includes a thorough review of your store’s theme, structure, and content for compliance with WCAG 2.1. We identify issues like missing alt tags, navigation flaws, contrast problems, and unlabelled form fields. You receive a detailed report with fix recommendations.

Overlays like AccessiBe and UserWay provide tools that adapt your site interface for users with disabilities. These include screen reader enhancements, text resizing, and keyboard navigation. We integrate and configure these tools on your BigCommerce store for maximum compatibility.

Q4: Will ADA fixes affect my store design? No, we preserve your visual design while making underlying code adjustments. Accessibility improvements like ARIA labels, contrast fixes, and tab-order adjustments are invisible to most users but vital for disabled users. Your branding and layout remain intact.

ADA compliance is ongoing. As your store evolves and laws change, periodic audits are essential. We recommend to avail monitoring services to scan your site regularly and flag any new issues introduced through updates, new content, or third-party app changes.

All your critical data — including customer profiles, past orders, product reviews, and payment history — is migrated securely and accurately. We use validated middleware tools and custom scripts to ensure clean data transfer without duplication or corruption. Data is thoroughly mapped to align with BigCommerce’s data schema. Before going live, we run a QA phase to verify the integrity of your data and ensure your customers’ experiences remain intact. Your ecommerce history moves with you, safely. However, one challenge you will face post migration is to have your customers’ reset their passwords on new BigCommerce site as their passwords cannot be migrated.

Your BigCommerce store should follow WCAG 2.1 AA guidelines, which are widely accepted as the global standard for accessibility. These include rules for keyboard navigation, color contrast, screen reader support, and semantic HTML. Compliance with WCAG 2.1 also aligns with ADA and Section 508 requirements in the U.S.

Timelines vary based on the complexity of your store and the number of issues found. A basic audit and quick fixes might take a few weeks, while full remediation and monitoring could extend over 1–2 months. We provide an estimated timeline after reviewing your store’s current state.

No — overlays help, but they aren’t a complete solution. They can enhance usability but do not fix structural issues in your code, like missing alt attributes or improper HTML semantics. For full ADA compliance, overlays should be paired with theme fixes and accessibility audits.

Yes. Accessibility is not a one-time task — it's ongoing. New products, design updates, or app changes can introduce new issues. Ongoing monitoring ensures your BigCommerce store remains ADA-compliant over time and adjusts for evolving legal standards and user expectations.

Start Your BigCommerce ADA Compliance Project Here!

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