Get a free Consultation

    Search for:

    Last Updated | June 24, 2022

    When it comes to finding the finest eCommerce software for your business, it may be difficult to know where to begin. Salesforce Commerce Cloud vs Shopify is two of the most popular eCommerce systems to compare.

    You may easily be swayed by one or the other’s specific advantages. However, the key to selecting the finest platform is to research deeply into which one serves your demands best at the most reasonable price for you.

    Mid-sized and enterprise-level eCommerce firms face stiff competition, and Shopify Plus, in particular, has experienced significant growth in adoption rates, with B2C merchants of all sizes switching to the platform to reduce costs and enhance profitability, among other reasons.

    Salesforce Commerce Cloud, on the other hand, continues to be a dominant player in the corporate market, picking up large sales organizations.

    For the purpose of assisting merchants in their decision-making process, this article compares and contrasts Shopify Plus and Salesforce Commerce Cloud, focusing on the latter’s B2C commerce capabilities.

    For your organization’s benefit, it’s imperative that you have a sense of what these two heavyweights have to offer before knowing about Salesforce Commerce Cloud vs Shopify.

    Questions about scaling commerce? Read this article Salesforce eCommerce integration to have a better understanding of the topic.

    Salesforce Commerce Cloud 

    The Salesforce Commerce Cloud includes capabilities like eCommerce, order management, mobile-first POS, and predictive intelligence. Its three most important attributes are knowledge gained via practice, practical application, and analytical thinking.

    Product management, pricing, promotions, and content are all supported by its experience-management features. There are a variety of ways to connect your back office to order fulfillment.

    Personal consumer interactions and company decisions are both influenced by intelligence aspects. For cross-channel businesses, these talents are critical to achieving success.

    Thanks to a customizable and shared promotion engine, the Commerce Cloud provides a unified view of pricing, products, orders, and customers. This app’s multi-tenant architecture makes it safe and dependable.

    Questions? Ask about Salesforce Commerce Cloud pricing, implementation, or anything else. Also, Read this Guide What Is Salesforce Commerce Cloud?

    Instead of targeting large enterprises and IT behemoths, Salesforce is focusing on small and medium-sized businesses and online startups. To remain at the top of the CRM market, Salesforce has to make the necessary adjustments to keep up with the changing industry.

    This is what the Salesforce Commerce Cloud offers as a result of this:

    Innovation that never stops. 

    Existing e-commerce systems are soon rendered obsolete by Salesforce Commerce Cloud. Your organization will be able to adjust to shifting client expectations if it has this degree of flexibility.

    Additionally, the software is updated up to eight times a year without affecting your internet company, and these changes have no negative effect. Your cloud upgrade route will not be disrupted because of the architecture’s openness.

    Effortless execution. 

    When it comes to implementing new ideas, Salesforce Commerce Cloud ensures that your company’s infrastructure is always up to the task. This site’s functionality and user experience may also be readily managed.

    The cloud’s self-scaling feature is the most exciting part. IT may focus on strategic objectives and innovation instead of infrastructure updates and maintenance.

     Explore the complete Salesforce 360

    Intuitive controls and simple operation. 

    It saves you time by reducing the amount of time you have to spend assessing the restrictions of your needs. Salesforce Commerce Cloud gives you complete control over your site’s functioning, even if you don’t have any IT experience.

    Helping Others. 

    You’ll be able to tap into a wealth of fresh ideas from a diverse group of people. Multi-tenant cloud architecture makes it easy for users to exchange ideas and innovations. Cloud-based intelligence may also assist your business.

    Shopify allows you to create and manage online stores, as well as sell items in person. Shopify is a fantastic platform for small businesses and merchants.

    You won’t get overwhelmed attempting to accomplish all of your retail duties in one app since it has so many functions. With Shopify Plus, Shopify is gaining market share among high-volume sellers like Amazon.


    Shopify’s multi-tenant platform handles billions of dollars each year. Transaction costs, server capacity, and network traffic are no longer a concern because of the platform’s unique architecture.

    Shopify Plus, on the other hand, lets you sell on all of the main online marketplaces and social media platforms. Customer engagement, revenue, and brand awareness all rise as a result of its omnichannel capabilities.

    The following functionalities are offered as a value-add by Shopify:

    Individuality and reputation. 

    Shopify is a well-known e-commerce solution provider, primarily in the United States and Canada.

    Accessibility and usability. 

    With the aid of an easy-to-use web platform, you may set up and operate online businesses even if you lack the technical know-how.

    Technology and innovation.

    These are two notions that are inextricably linked. Shopify invests a tremendous amount of time and money into developing cutting-edge technology.

    The range of a function’s application. 

    A wide range of tools capabilities may be used to set up and manage a variety of online companies, including Facebook shops, as well as use international payment gateways and search engine optimization tools.

     Read: How to Boost Performance Salesforce Commerce Cloud

    Shopify vs Salesforce Commerce Cloud – Feature Comparison

    A quick comparison of Salesforce Commerce Cloud vs Shopify reveals that both two systems have distinct selling points but many of the same capabilities.

    Take a closer look at the fundamental aspects of these two platforms(other platforms include Woocommerce web design company and bigcommerce web design company) in relation to your company’s needs to free yourself from distinct eCommerce issues.

    Key features Salesforce Commerce Cloud Shopify
    Custom online store Yes Yes
    International payment methods Yes Yes
    Blog CMS capabilities Yes Yes
    Drag-and-drop store builder No Yes
    1st party fraud analysis Yes Yes
    0% transaction fees No Yes
    Sales reporting Yes Yes
    Reliable hosting Yes Yes
    Personalized commerce feature Yes Yes
    Manage multiple sites Yes Yes
    1st party POS No Yes
    Business loans No Yes
    Headless commerce Yes Yes
    Secure payment gateways Less than 100 Over 100
    Fully-featured mobile app No Yes
    Dedicated success manager Yes Yes
    Suitable for SMEs No Yes
    Pricing (USD) Depends on client needs and GMV $29.00 USD to $299.00 USD a month for Shopify. $2000+ USD a month for Shopify Plus


    You might also want to read: Benefits of using eCommerce Site Migration

    Salesforce Commerce Cloud vs Shopify – Customization

    Because both services are SaaS, users can not have total control over their codebases. Third-party apps and customization are used to expand and enhance a platform’s capabilities, but only to the degree that the platform allows it.

    Even though Shopify Plus provides substantially more customization choices than Salesforce Commerce Cloud, this comes at a cost. Regarding product attribution and catalog management, Salesforce Commerce Cloud surpasses the competitors.

    Shopify Plus apps are available via Shopify’s App Store, and the functionality they bring is incredible. Licensing for apps may range from a few cents per month for the most basic to over $1,000 per month for the most complicated (e.g., search or merchandising).

    The LINK marketplace for Salesforce Commerce Cloud, on the other hand, has a much smaller variety of modules and third-party connectors than the broader Salesforce Commerce Cloud LINK marketplace.

    Because of Salesforce Commerce Cloud’s limited ecosystem and connections, sophisticated customization and integrations will be far more costly than on Shopify Plus.

    Pricing for Salesforce Commerce Cloud vs Shopify

    For shops with monthly sales of less than $800,000, Shopify Plus begins at $2,000 per month and goes up from there, dependent on GMV.

    On average, retailers must calculate an extra $1,000 in monthly costs for third-party applications. From a financial standpoint, Shopify Plus is a very appealing option.

    Salesforce Commerce Cloud expenses are determined on a per-client basis, therefore exact pricing estimates are impossible to get. A merchant with $20 million in annual sales, on the other hand, may have expected to spend about $350,000 – $600,000 in license costs each year, plus at least that much in extra service expenses.

    Annual license costs for larger customers with significant turnover may easily reach millions of dollars. There are also extra costs associated with opening new shops.

    Overall, Shopify Plus will be much less expensive, and agility has also been a major priority. Salesforce Commerce Cloud vs Shopify will help you find a platform according to your budget.

    You might also want to read: Salesforce Merchandising

    Which one should be your preferred platform?

    A cursory comparison of Salesforce Commerce Cloud vs Shopify reveals that both systems have distinct selling points, but many of the functions they provide are almost identical.

    Investigate the fundamental aspects of these two platforms(other e-commerce platforms include bigcommerce integration and woocommerce development services) about your company’s needs to free yourself from unique eCommerce issues.

    Core Features

    When it comes to the main functionalities, Shopify and Salesforce Commerce Cloud are almost identical in functionality.

    Both provide a sophisticated online storefront, shopping cart, order management, product administration, marketing, and analytics capabilities in addition to a wide range of other features. There are, however, some important distinctions between the two approaches.

    Compared to Salesforce Commerce Cloud, Shopify has a better selection of themes. In terms of tailored marketing, unique user experience, and easy multi-store administration, Salesforce Commerce Cloud comes out on top, but the competition is close.


    Marketplace integrations, native social integrations, Shopify Flow (automation engine), Launchpad (scheduled actions), super simple international features (e.g. multi-currency and local payment methods), configurable payment options, well-optimized/industry-standard checkout, subscription APIs, and more are among the more specific features.

    Salesforce Commerce Cloud also offers its LINK marketplace, which features a much smaller variety of modules and third-party connections.

    Salesforce.com Due to the restricted ecosystem and interface limits, Salesforce B2B Commerce Integration and Salesforce Commerce Cloud development are more costly than Shopify Plus. 

    However, Salesforce Commerce Cloud integration(other integrations areWoocommerce Integration Woocommerce Integration and Bigcommerce Integration) has more reliable third-party apps as they have to go through certification, while Shopify may have more plugins available, they can slow down the core functionalities for lack of stringent integration validation.

    Ease of Use

    Shopify is an easy-to-use platform. There are a variety of layouts to pick from, and the design is rather simple. It’s simple to add items to the platform.

    All of this can be done without any coding knowledge. This framework, however, does not allow for customization. That implies that if you employ the templates, you can wind up with a design that looks a lot like other shops’.

    In terms of significant customization, Salesforce Commerce Cloud is considerably more adaptable than Shopify, and it also outperforms Shopify in terms of product attribution and catalog management.

    To personalize the platform and make the most of its capabilities, you may need the help of Salesforce Commerce Cloud developers

    Bottom Line

    Rather than focusing on a short-term budget, what’s ideal for you will be determined by your long-term financial goals. Choosing a platform that is up to date with current eCommerce trends is essential.

    There is a lot to like about Salesforce Commerce Cloud if you are searching for an eCommerce platform with strong marketing capabilities and configurable features and one that will expand with your company.

    Alternatively, Shopify is a user-friendly platform. You can select the platform that meets your needs by reading this Salesforce Commerce Cloud vs Shopify.

    If you want to learn more about what platform will better suit your business.

    Contact Folio3. Globally, Folio3 is an award-winning online storefront and development company.

    Our Best salesforce commerce cloud consulting providers‘ major goal to empower enterprises by providing them with eCommerce website solutions that allow them to outperform their present performance, consequently boosting sales and income.

    Cost-effective solutions for both Salesforce B2C Commerce and B2B e-commerce have helped us build long-term connections with our customers throughout the world.


    Folio3, a Software Powerhouse established in 2005, is one of the leading eCommerce solution providers for SMBs and Fortune 500. The Company has expertise in diverse industries such as Animal Care, Retail, Automotive, Food and Agriculture, and Health care. From ecommerce store design and development to full-scale ERP deployment and integration, Folio3 has done it all.