BigCommerce B2B Development Services

Expand in B2B on the BigCommerce B2B Edition that gives all B2B eCommerce features out of the box. Our expertise in BigCommerce B2B will help you:

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Choose BigCommerce B2B Edition to do B2B Commerce Your Way

BigCommerce B2B Edition turns BigCommerce into a powerful platform for wholesale and manufacturing businesses. It helps meet the special needs of B2B customers with features like personalized shopping experiences, easy credit and account management, and flexible payment options. With support for advanced customization and future-ready technology, BigCommerce B2B Edition helps businesses create smooth, efficient, and customized eCommerce experiences such as:

Open-source Buyer Portal

Create a personalized buying experience: Leverage the open-source code of our Buyer Portal to customize the shopping journey for your customers. This approach helps solve complex B2B requirements while keeping costs low.

Company Account Credit Management

Easier credit management: Simplify the process of managing credit for different customer groups in one place. Easily track and handle credit payments for smooth transactions.

Payment Visibility Control

Manage payment options with ease: Take control of approved payment methods like purchase orders and credit cards, ensuring a smooth and secure buying process for your B2B customers.

Sales Rep Masquerade

Simplify B2B purchasing: Sales reps can log in on behalf of companies to manage shopping lists, add products to carts, and place orders. This feature streamlines the buying process for all involved.

Controlled Access

Tailored experiences for every customer: Provide unique, customized experiences for each customer or customer group. Role-based access control lets you manage permissions and access levels, ensuring relevant content for each user.

Invoice Portal

Speed up invoicing and payments: Our invoice portal lets you offer multiple payment options for faster, more efficient transaction processing, helping you get paid more quickly.

Multiple Storefront Locations for Localized Experiences

Easily localize your storefronts: Manage and launch multiple storefronts from one system to cater to different locations, languages, currencies, and customer segments. This ensures a personalized experience for each market.

Seller Quoting and Discounting

Boost sales with personalized offers: Create custom quotes, discounts, and pricing for your B2B customers. This helps build loyalty, increase sales, and improve overall customer satisfaction.

Shared Lists and Easy Reorders

Make reordering easier: Enable buyers to share shopping lists with colleagues and easily reorder products. This improves efficiency and makes the buying process faster for repeat customers.

Mobile Optimized

Boost sales on mobile: Our platform is optimized for mobile users, with features that enhance page speed and improve conversion rates, ensuring a seamless shopping experience on any device.

Custom Catalogs and Pricing

Personalize your customer offerings: Set up custom catalogs and pricing specifically for individual customers or customer groups. This ensures that each customer sees exactly what they need, with personalized pricing and product selections.

Headless Support

Future-proof your B2B business: With MACH architecture, our headless support allows you to create custom front-end experiences while integrating seamlessly with back-end systems. This flexibility helps you adapt to future trends and deliver personalized, cutting-edge solutions to your customers.

Solve B2B Challenges Without the Hassle

B2B eCommerce can be complex, but it doesn’t have to be overwhelming. BigCommerce gives you the tools, speed, and flexibility to create personalized online experiences that fit your unique business needs and sales process.

Facing Competition from Digitally Native Brands (DNVBs)

Digitally Native Brands are reshaping the market and creating tough competition. BigCommerce helps you stay ahead by making it easier to sell directly to customers. You can take full control of your brand, product messaging, and customer relationships to stand out from the crowd.

Meeting the Expectations of Modern Buyers

Today’s buyers want smooth, easy-to-use online shopping experiences—just like they get on Amazon. But transforming the complexities of B2B into a simple, intuitive online process can be tough. BigCommerce’s open-source B2B Edition offers the flexibility and tools you need to meet these expectations and create a seamless buying journey.

Managing All Sales Channels in One Place

Running retail and wholesale operations together can be challenging. BigCommerce lets you bring everything onto one platform, helping you simplify your workflow. By managing all your sales channels in one place, you can save time, stay organized, and focus on growing your business.

Fixing Data Issues and E-Procurement Problems

When systems don’t work well together, errors in data can happen. These problems can slow you down and frustrate your customers. BigCommerce makes sure all your systems connect smoothly, giving you accurate and consistent data across every platform.

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Frequent Ask Questions?

What are the key differences between B2B and B2C eCommerce?

B2B eCommerce focuses on transactions between businesses, often involving bulk purchases, complex pricing models, and longer sales cycles. B2C eCommerce, on the other hand, targets individual consumers with straightforward pricing, faster transactions, and a focus on consumer-driven experiences.

B2B eCommerce platforms enhance customer experiences by offering personalized pricing, product recommendations, and quick reordering. They also provide streamlined ordering processes, customer-specific catalogs, and easy access to detailed product information to help businesses make informed purchasing decisions.

Integrating with ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems helps streamline operations by centralizing product data, customer information, and inventory management. This reduces manual work, enhances data accuracy, and improves order fulfillment and customer relationship management.

B2B eCommerce platforms allow businesses to create custom pricing models for different customer groups, regions, or order volumes. This includes tiered pricing, volume-based discounts, and personalized pricing, which are automatically applied based on the buyer’s profile and order conditions.

Security challenges in B2B eCommerce include safeguarding sensitive customer data, preventing unauthorized access, and ensuring payment security. These can be addressed by implementing robust encryption, multi-factor authentication, and compliance with industry standards like PCI-DSS and GDPR.

B2B platforms enable businesses to manage multiple sales channels (e.g., online stores, marketplaces, and direct sales) from a single backend. This allows for consistent product listings, pricing, and customer data across all channels, helping businesses expand their reach and improve operational efficiency.

With more business buyers accessing eCommerce sites from mobile devices, mobile optimization is critical. A mobile-friendly platform ensures that customers can easily browse products, place orders, and manage their accounts on the go, improving convenience and increasing sales opportunities.

B2B platforms can support bulk ordering by offering features such as bulk pricing, customizable order forms, and the ability to upload product lists in bulk. Additionally, complex workflows, such as approval processes, purchase orders, and payment terms, can be automated to improve efficiency and reduce errors.

B2B platforms allow businesses to create personalized catalogs for each customer, offering product selections based on their purchasing history, preferences, and business needs. Pricing can also be tailored to each customer, ensuring that they see the most relevant and customized pricing options.

Using a single platform for both B2B and B2C sales simplifies management by consolidating product catalogs, inventory, and customer data into one system. It also provides consistent branding and messaging across both segments, while enabling businesses to scale and optimize operations for both business buyers and consumers.

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