Cygnus Technologies
transformed their online presence
by migrating their store to
Magento 2 and adding some
custom features
![](https://ecommerce.folio3.com/wp-content/uploads/2020/02/cygnus-tech-banner.png)
About Cygnus Technologies
Established in 1997, Cygnus Technologies is one of the leading provider of assays and services for determining and characterizing impurities in biopharmaceuticals. The company serves a number of firms pertaining to the medical, pharmaceutical, gene therapy, biotech and other similar industries. Cygnus Technologies helps companies throughout the lifecycle of the new therapeutics; from product development to market distribution, Cygnus is involved in every step along the way. Cygnus was acquired by Maravai Lifesciences in 2016.
![](https://ecommerce.folio3.com/wp-content/uploads/2020/02/flexiglass-about-1.png)
Industory
Biotechnology
![flexiglass-about-2](https://ecommerce.folio3.com/wp-content/uploads/2020/02/flexiglass-about-2.png)
Company Size
50-200 Employees
![flexiglass-about-3](https://ecommerce.folio3.com/wp-content/uploads/2020/02/flexiglass-about-3.png)
Solution
Magento Migration & Customization
The Challenge
Cygnus Technologies wanted to scale their operations through their online store. Their website was built on OSCommerce platform which had a number of limitations in terms of customizations. When Maravai Life Sciences acquired the company they wanted to move the website on the Magento platform to leverage the built-in features of Magento and to achieve some complex goals of 360 search within website.
The Challenges Cygnus Technologies was facing are given below:
![](https://ecommerce.folio3.com/wp-content/uploads/2020/02/cygnus-tech-chalange-1.png)
Migration of OSCommerce to Magento 2
![](https://ecommerce.folio3.com/wp-content/uploads/2020/02/cygnus-tech-chalange-2.png)
No mechanism for catering to back dated orders
![cygnus-tech-chalange-3](https://ecommerce.folio3.com/wp-content/uploads/2020/02/cygnus-tech-chalange-3.png)
Tier/customer based pricing wasn’t there
![](https://ecommerce.folio3.com/wp-content/uploads/2020/02/cygnus-tech-chalange-4.png)
UI and UX issues
![](https://ecommerce.folio3.com/wp-content/uploads/2020/02/cygnus-tech-chalange-5.png)
Lengthy checkout process
![](https://ecommerce.folio3.com/wp-content/uploads/2020/02/cygnus-tech-chalange-6.png)
The store had no option to attach detail documents
![](https://ecommerce.folio3.com/wp-content/uploads/2020/02/cygnus-tech-chalange-7.png)
No localization in the store
![](https://ecommerce.folio3.com/wp-content/uploads/2020/02/cygnus-tech-chalange-8.png)
Advanced search options
Our Solution
Folio3 migrated Maravai’s Cygnus Technologies from OSCommerce platform on to the Magento 2 platform. The project also involved the creation of a brand new design and user experience. Some of the customizations included implementing functionalities that are not supported by Magento out of the box.
![](https://ecommerce.folio3.com/wp-content/uploads/2021/11/CYGNUS_Mockup-1024x960.png)
- The customizations made to the store include:
- Backdated order management system
- Customer Group/Tier Based Pricing
- One Page Checkout to improve conversion rate
- Ability to attach supporting Documents such as PDFs/JPEGs/Worksheets to products (As per FDA Requirements)
- Region wise Pricing and access restrictions. For example, in Japan, only vendors and distributors were allowed to sign up
- Tax Management System, AVATAX, integration
- User Registration Customization and improvement in the signup process
- Custom Attributes for association of complex data with products and customers A complex customized JS tool for product specifications
- Pricing Packages managed separately as per the customer or their associated company
- Mapping legacy data into entities and attributes on to the new platform in best possible way
- Advanced Search Capability with Sphinx. The admin can now specify the content to show for a search ranging from FAQs and documents to products and testimonials.
The Result
The upgrade was successful and the site performance improved significantly. Along with functional upgrades, the website’s user-friendliness was also improved that ultimately led to an increase in number of orders via website. Some of the major results of our fixes are given below