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    Last Updated | October 27, 2021

    Shopify SAP Integration – Does Shopify Integrate With SAP?

    Are you done with manual data entry between your SAP accounting software and Shopify software? Well, that calls for Shopify SAP ERP integration. Honestly, integration can be challenging, but we have built the complete guide to help you get ahead of the game. So, are you ready to integrate Shopify and SAP? Let’s move forward!

    How Does Shopify Integrate with SAP Works?

    The eCommerce stores operating with Shopify can be integrated with SAP for seamless business operations and effective financial management. We will be focusing on Shopify SAP integration benefits in the article below, but for now, let’s talk about how this integration can be done.

    First of all, you have to create the Shopify account and create the store (if you already have the Shopify store, you don’t need to repeat it). Secondly, when you have to connect it with SAP, API will be used, but you must create the app. For creating the app in Shopify account, you can follow the below-mentioned instructions;

    • Tap on the apps and move to “manage private apps.”
    • Tap on “create new private app” and add the app name that’s relevant to the business
    • Tick the box, “allow the app to access the data using API.”
    • Now, save the settings, and the app is created.
    • When the app is done, the API key, access token, example URL, and shared secret will be automatically created (these are different for every store to ensure secure connection and integration.

    Once the app is created, you need to use the connector agents who connect Shopify with SAP. To use these connectors, you need to have the base URL, API password, key, and shared details. Once you provide the details, tap on the validate button, and complete the basic authentication. Now, just hit the save button, and you are good to go.

    Similarly, you need to connect SAP with the connector agent. For this purpose, open SAP, press the plus button. Now, add the SAP credentials, including system ID, server host, username, client, system number, password, and preferred language. Once the information is added, click on the validate button and save the details.

    Now that you are done connecting Shopify and SAP to the connector agent, you have to sync the processes between these two platforms. In the section below, we are sharing instructions on how you can sync the processes from SAP to Shopify, such as;

    • First of all, you need to use the product add touchpoint, and for that, you need to use TCODE WPC2.
    • Choose the connector agent’s logical system.
    • The connector will process the IDOC through touchpoint and will synchronize the product details to the Shopify store (it hits the product API for this)
    • Now, the products are synched to the Shopify store. Similarly, you can sync the invoices, delivery, customers, and everything else.

    What Are the Shopify SAP Business One Integration Benefits?

    SAP ERP System and Shopify store integration have become a common choice among Shopify store owners, but why is that? Truth be told, it holds various benefits that eCommerce stores cannot attain otherwise. First of all, the customer account information will be synced; everything will be automatically updated, resulting in seamless customer account management.

    With SAP Business One Shopify marketplace integration services, the Shopify orders will be automatically inserted into SAP, including the customer information, billing and shipping address, payment method, delivery method, product description, and desired quantity. All these benefits not only enhance the customer experience but also support the business growth. More benefits of the integration are added below;

    • Fraud Identification 

    With this integration, businesses can easily identify the high and medium risks and place such orders on hold (everything is done automatically). In addition, it will send an immediate notification alert to the store admin for further processing and investigation. What’s best is that when there are chances of fraud, the store shows itself out of stock.

    • Order Status 

    The integration allows SAP to send automated order information to Shopify. This is because it has a dynamic information transfer system that sends the order status to Shopify automatically. The order status information appears on the dashboard for further action. In addition to order status, it also sends the pricing and inventory updates to Shopify and makes changes on the storefront.

    • Product Updates 

    We have already mentioned that SAP sends automated order status and inventory updates, but what about the product updates? It can also automate product updates. For instance, the changes in product SKU, retail charges, inventory levels, tax, and weight are also updated on the Shopify store. In case of order placement, it also places the order with a contracted courier service.

    • Invoices & Alerts

    It makes sure that the incoming AR invoices and payments are automatically created and updated in the finance tab. It can also identify every transaction, analyze them for errors, and sends out an alert in case of some error. For instance, it sends the alert for when sales processes fail and need immediate attention.

    • Additional Integrations 

    Generally, people hire a Shopify website design company for setting up the integration, but what do you do after the setup? With this integration, the store owners have access to additional integrations and services, such as invoice automation, pick-up list development, and note dispatching. Moreover, the store owners can add more plugins and integration to manage various Shopify stores at once and for receiving the shipping alerts.

    The combination of all these features and benefits results in improved customer experience and satisfaction. It can make the store processes more efficient, reduce fulfillment time, and enhance employee productivity. On top of everything, you don’t need to worry about manual data entry anymore.

    SAP Cloud Platform Integration Shopify Cost

    The integration costs are not fixed because they depend on which Shopify development agency you hire. In addition, the costs will change according to your locations. However, on average, Shopify integration with SAP can cost anything from $5000 to $20,000, depending on the store size and the additional integrations. Remember that integration costs are separate from the subscription charges of the SAP cloud platform and Shopify.

    Things to Consider To Integrate Shopify And SAP

    • Documenting The Key Touchpoints

    When it comes down to this integration, the store owners need to devise the list and describe the rules around the inventory control, customer management, order flow, and fulfillment process. In simpler words, you have to determine which business functions depend on communication between Shopify and SAP. Similarly, you need to consider the communication cadence, frequency, and load. Also, don’t forget to choose between bi-directional and uni-directional communication.

    • Connector App 

    When you have mapped out the touchpoints, you need to determine the use of the connector app. The connectors apps are basically plugins that can be installed on Shopify and use the hosted service. It is designed to work as a bridge for data flow between SAP and Shopify stores. With the connector app, you won’t have to pay hefty amounts for custom integration. In addition, the maintenance costs of connector apps are lower than what you would lose if customer service isn’t on point.

    There are some predesigned connectors available for basic and small-scale businesses. However, for a bigger store with complicated systems, you need to get the connector app customized. If you want to customize the connector app, you can hire a Shopify app developer or Shopify migration services.

    • Consider The API Limitations & Capabilities 

    Shopify is known for robust API, which can support various functionality extensions as well as customized integration. However, the data’s criticality and centrality of the integration can push the API’s limits. So, before you opt for customized integrations, ensure that the data flow and goals are compatible with the API limitations.

    • Security Assessment & Planning 

    It’s evident that SAP and Shopify integration will have various systems, which is why it’s essential to document the data state and flow throughout the funnel. Make sure that the data is secured and encrypted. Moreover, you need to ensure secure log storage, and the logs still shouldn’t have sensitive data. Lastly, you must check the temporary file storage to ensure the sensitive data is not left unsecured.

    • Accept Compromises 

    As a store owner, make sure you keep an open mind and are ready to compromise. This is because the integrations depend on the touchpoints of various systems, which means there are multiple requirements that your store might not comply with. For this reason, you need to keep the ultimate goal in mind.

    • QA Plan 

    Before starting with the integration, make sure that you have designed the quality assurance plan to ensure the customer experience is not tampered with during the integration process. In addition, the data flow between the two systems should be seamless.

    • Connection Protocol 

    Every integration approach has a set of limitations and benefits. The file and information exchange works fine when you are following the correct connection protocol. It is suggested to complete the information and file exchange during non-business hours to avoid impacting the customer experience.

    • Indirect User Policy 

    When you are connecting SAP with the Shopify store, the customers are liable to charge SAP for indirect utilization. For this reason, it is suggested to advise customers to check the commercial agreement to see the new charges.

    The Best Shopify ERP Integration Options

    • NetSuite 

    This cloud-based platform can support every business process, including finance, supply chain, eCommerce, and manufacturing. It is a suitable choice for every business, irrespective of the size, since it provides complete control over the business and visibility into the business functions. NetSuite can be used for automating the back-end and front-end office processes while integrating visual analytics and data to provide practical insights.

    It has real-time reporting and business intelligence features so that businesses can make practical decisions. NetSuite is a scalable ERP platform which means you can add features as the store grows. To summarize, it helps drive better business outcomes.

    • Odoo 

    This is an open-source ERP platform that has a full range of integrated business applications. It includes accounting, eCommerce, CRM, inventory management, billing, and warehouse management features. In addition, it can help manage the project management, purchasing, and financial management aspects. It has a well-designed framework for the community. In addition, Odoo has a modular system which means the customers can customize it according to their preferences.

    • SAP

    This is one of the biggest ERP software solutions out there and is a perfect solution for most companies. It is scalable and can be implemented as a hybrid model, SaaS platform, and on-premise system. Some of the features include product lifecycle management, supply chain, HR, financial management, and other features. SAP is a suitable ERP for a variety of industries, but it’s specifically great for retail, wholesale distribution, professional services, and manufacturing. When integrated with Shopify, it can help sync data and remove human errors but make sure you appoint the best Shopify marketplace integration services to get the best outcomes.

    • Microsoft Dynamics

    This is a cloud-based and modular ERP that has an extensive range of tools for CRM, marketing, sales, marketing automation, project management, and financial tracking. It can also handle sales forecasting, project automation, and much more. With the CRM features, it can be integrated with LinkedIn and Microsoft services. With Microsoft Dynamics, the companies can make data-backed decisions through practical insights. As a result, the business efficiency will be enhanced by multiple

    • Sage

    This ERP software is suitable for managing regular business functions and streamline them by utilizing precise business insights. It can connect various departments, such as inventory management, HR, CRM, and accounting. With the help of cloud tools, the users will be able to streamline the core business processes, enhance productivity standards, and identify the improvement areas. As a result, it will result in business growth. It can be integrated with Shopify to optimize order fulfillment, updates, and sales transactions.

    • Epicor

    This is a cloud-based and on-premise platform that is suitable for medium-scale and small-scale businesses. It is a promising option for companies working in the distribution and manufacturing industries. It provides a dashboard that shows off the KPIs. However, setting up these key performance indicators can be challenging, so it’s best to hire a Shopify website builder since they can help with the integration and related processes. They also have mobile solutions available for assigning work orders and managing inventory. The store owners can complete the billing activities, review the service-related history, and do everything from a remote location.


    What Are the Best Shopify SAP Integration Methods?

    When it comes down to integrating Shopify with SAP, there are various methods, and some of them are mentioned below;

    • File Exchange 

    The integration choices will be limited when working with mainframes, but file exchange is the most suitable method. In the file exchange method, the files are generated and stored in a certain directory. Then, a middleware carries the file and processes it to the final folder. At that point, the final folder processes it. With SAP, file generation and processing are fully supported.

    • DI/HANA Service Layer

    In case you want to integrate SAP Business One, the DI services are a must since it’s essential for exposing the Business One products.

    • IDOCs

    For those who don’t know, IDOCs are responsible for exchanging information from and to SAP. It wouldn’t be wrong to say that these are XML files and have well-defined data categories. These files also have child and parent nodes. As far as integration is concerned, there are various configuration processes that need to be followed.

    • RFCs

    RFC is a promising method for real-time SAP integration with Shopify. It can help with real-time business process validation and communication, such as sales order development, minimum order list, and price calculation.

    How To Hire Folio3 For SAP Business One Shopify Integration Australia?

    If you are looking for Shopify website design company Australia, Folio3 is one of the best choices out there. At Folio3, we have a robust customer support team available so that you can make an appointment. However, if you are in Sydney, Folio3 has an office so that you can go for a one-on-one meeting. The address for the Australian office is C/- Prime Partners Level 4 1 James Place North Sydney New South Wales 2060, Australia.

    Connect SAP Business One With Shopify – Why Is It Important?

    Connecting SAP Business One with Shopify does seem challenging at first, but the right integration services can help. However, it’s a step in the right direction since it helps streamline the business. To begin with, it eliminates the need for manual data entry that eventually promises zero human error. In addition, the store owners will be able to receive the inventory updates that help improve global and multi-channel selling.

    On top of everything, it can help automate the store’s fulfillment process to ensure efficient processes. Consequently, the customer experience will be enhanced, and you will be able to retain the customers. Last but not least, it helps save resources and money since inventory tracking, and data entry are on point.

    Which Company Offers The Best SAP ERP Integration Solutions For E-Commerce Platforms Such As Shopify?

    There is no perfect or best company for SAP and ERP integration because it depends on your preferences, how you want the integration to turn out, and your budget. That being said, if you’re going to hire shopify app developer, Folio3 is a reliable choice because we have years of experience and can cater to your unique needs. However, we are sharing the guide on how to hire Shopify experts that meet your needs and preferences. So, let’s check out those considerations!

    • Communication Skills 

    This might not look important but choosing a company with reliable communication is essential. This is important to ensure that they take you along at every step and provide updates. In simpler words, proper communication will ensure that you have an idea about the project’s progress and overall status.

    • Portfolio 

    We cannot stress enough the importance of checking the portfolio. Having a look at their portfolio will help determine if a company will be able to understand your project needs or not. Also, you must check their portfolio on Shopify integration since that’s what you are looking for.

    • Testimonials 

    It is important to find out the Shopify integration company that has a fair share of client feedback and reviews on the website. If you see some competitors on the list or some big brands, you will know that they will pull a good job.

    • Approach 

    You won’t be able to rise ahead of the competitors if the store and integration look similar. For this reason, try to check their approach and make sure they are providing something innovative and unique.

    • Warranty 

    It is important to work with a development company that can provide revisions and recodifications if the project isn’t according to your needs. In simpler words, they should provide customer satisfaction.

    • Post-Project Support

    Even if the integration is done, there are chances that you will need help maintaining it or understanding. For this reason, make sure that they provide enough post-project support so that the integration experience can be seamless for your business.



    What are the advantages of SAP Business One integration in the US?

    To begin with, it can improve the inventory management functions since it comes with a high-end bin location and warehouse tracking system. It can be used to manage and maintain the warehouse information as well as the stock. In addition, it does a great job of documenting and tracking the stock levels and managing warehouse transfers. However, these benefits can only be reaped if you choose the right Shopify app development US (Folio3 is a reliable choice!).

    Does Folio3 offer Shopify integration with ERP in the UK?

    Yes, Folio3 offers Shopify integration with amazon and various ERP solutions in the UK. In fact, they have an office in Woking Surrey, but you can also call at (148) 339-7625.

    What is the SAP ERP and Shopify store automation pricing?

    There is no fixed price when it comes down to integration and automation. That’s because the pricing depends on the store size, the product listings, the location, desired features, and more. So, you will need a quote from the company. However, Folio3 has the most reasonable packages designed to cater to your needs on a budget.


    Folio3, a Software Powerhouse established in 2005, is one of the leading eCommerce solution providers for SMBs and Fortune 500. The Company has expertise in diverse industries such as Animal Care, Retail, Automotive, Food and Agriculture, and Health care. From ecommerce store design and development to full-scale ERP deployment and integration, Folio3 has done it all.