Your eCommerce platform should accelerate growth, not limit it. When automatic pricing tier upgrades eat into margins, essential apps are missing from the ecosystem, or checkout performance lags behind competitors, it’s time to reassess your foundation.
Moving from BigCommerce to Shopify represents more than a technical platform switch—it’s a strategic decision that impacts revenue, operational efficiency, and scalability. With over 4.6 million active stores and checkout conversion rates 12% higher than competitors, Shopify delivers the infrastructure growing businesses need.
This guide provides the complete roadmap for migrating from BigCommerce to Shopify. You’ll learn which migration method fits your store size, how to transfer data without losing SEO rankings, and what to monitor post-launch. Whether you’re managing 100 products or 10,000, these proven steps ensure a smooth transition.
Summary
Switching platforms requires careful planning to avoid data loss and minimize downtime. This guide walks you through:
- Pre-migration preparation: What to back up and how to assess your current store
- Three migration methods: Manual, automated, and expert-assisted approaches
- Step-by-step data transfer: Products, customers, orders, and SEO elements
- Common pitfalls to avoid: Missing images, broken links, and lost rankings
- Post-migration optimization: Testing, redirects, and performance monitoring
Whether you’re migrating from BigCommerce to Shopify due to scalability needs, better app integrations, or improved checkout performance, this guide provides the roadmap for a successful transition.
Why Businesses Are Moving from BigCommerce to Shopify
More merchants choose to migrate from BigCommerce to Shopify for concrete business advantages. Shopify powers over 4.6 million stores globally with 28% of the US eCommerce market.
BigCommerce forces automatic pricing tier upgrades based on revenue thresholds, increasing costs without proportional value. Shopify’s 8,000+ app marketplace provides extensive customization options that BigCommerce’s limited ecosystem cannot match. Shopify also delivers 12% higher checkout conversion rates than competitors.
| Feature | BigCommerce | Shopify |
| App Store | 1,000+ apps | 8,000+ apps |
| Checkout Speed | Standard | 12% higher conversion |
| Pricing | Revenue-based tiers | Fixed monthly |
| POS | Third-party only | Native system |
Shopify’s intuitive interface requires less technical expertise for daily operations, reducing dependency on developers and lowering operational costs.
What You Need Before Migrating from BigCommerce to Shopify
Proper preparation prevents migration problems. Gather these essentials:
- BigCommerce admin credentials with export permissions
- Active Shopify account for data import
- Domain registrar login for DNS updates
- Complete data backups stored in multiple locations
Export from BigCommerce: products (CSV with variants and images), customer database, order history, category structure, and page content. Document your current setup including active apps, custom features, URL structure, and products with complex options.
This preparation identifies potential challenges before they impact your live store.
Three Methods to Transfer BigCommerce to Shopify
Manual Migration
Best for stores with under 100 products. Export CSV files from BigCommerce and format them for Shopify import. Offers complete control but requires time and careful field mapping. Product images need separate uploading, and customer passwords cannot be transferred.
Automated Migration Apps
Recommended for 100-5,000 products. Tools like Cart2Cart, LitExtension, and Matrixify provide faster transfers with reduced errors. They handle complex variants and create automatic redirects. Costs vary per product count.
Professional Migration Services
Ideal for enterprise stores or complex customizations. Expert agencies like Folio3 Shopify development services manage complete data migration, theme development, integration setup, and SEO preservation with guaranteed uptime.
Best for high-volume stores (5,000+ products) or businesses requiring zero downtime.
Step-by-Step Guide to Migrate BigCommerce to Shopify
Step 1: Set Up Your Shopify Store
Create your account and configure payment gateways, shipping zones, tax settings, and staff permissions. Consider reviewing BigCommerce payment gateway options to understand what features you’ll gain or lose. Don’t connect your domain until migration completes.
Step 2: Select Your Theme
Choose a mobile-responsive theme with fast load speeds. Apply ecommerce website design best practices when customizing design elements before importing products to ensure proper display layouts.
Step 3: Export BigCommerce Data
Access BigCommerce admin:
- Products: Export default template + bulk edit template for variants
- Customers: Export complete database to CSV
- Orders: Export all order history
Step 4: Import to Shopify
Install Store Importer app, select BigCommerce as platform, upload CSV files in order (products, customers, orders), review data mapping, and start import. If you’re also considering other platforms, compare your options with our BigCommerce vs Shopify analysis. Monitor progress for errors.
Step 5: Verify Imported Data
Check product images, prices, inventory, variants, and descriptions. Verify customer emails, tags, and order history. Run test orders through checkout to confirm functionality. Implement proper ecommerce inventory management from the start.
Step 6: Set Up 301 Redirects
Navigate to Online Store → Navigation → URL Redirects. Map each old BigCommerce URL to new Shopify equivalent. For bulk redirects, use CSV import. Prioritize product pages, collections, and blog posts.
| URL Type | Redirect Priority |
| Product pages | High |
| Collections | High |
| Blog posts | Medium |
| Custom pages | Medium |
Step 7: Configure Apps
Install Shopify equivalents for email marketing (Klaviyo), reviews (Judge.me), and inventory management. If selling on multiple channels, explore BigCommerce Amazon integration strategies that apply to Shopify. Test integrations with imported data.
Step 8: Test Before Launch
Complete test purchases, verify shipping calculations, check mobile responsiveness, review page speeds, confirm all links work, and test the complete checkout process. Apply ecommerce conversion rate optimization techniques during testing.
Step 9: Connect Your Domain
Update DNS settings at your registrar: point A record to Shopify’s IP and add CNAME for www subdomain. Allow 24-48 hours for propagation while keeping BigCommerce active.
Common Migration Challenges and Solutions
Missing Product Images
Upload images to Shopify Files before importing, then reference Shopify-hosted URLs in your CSV. Migration apps automatically handle image transfers.
Broken Internal Links
Use Screaming Frog after migration to identify broken links in blog posts and pages. Update all internal links to new Shopify URLs.
Complex Product Variants
Shopify limits variants to 100 per product. Split products exceeding this into separate listings while maintaining all options.
Customer Password Reset
Customers must reset passwords due to encryption differences. Use Shopify’s bulk account invite feature to send password reset emails simultaneously. Learn more about customer data handling during Shopify migrations.
SEO Ranking Drops
Monitor Google Search Console daily for the first month. Submit your new sitemap immediately. Most ranking fluctuations stabilize within 2-4 weeks with proper redirects.
Post-Migration Optimization
Monitor site uptime, page speeds, checkout rates, and support tickets for weeks 1-2. Track organic traffic, conversion rates, and customer satisfaction for weeks 3-4. Set up Google Analytics 4 before launch for accurate comparisons.
Proactively gather customer feedback through post-purchase surveys, social media monitoring, and support inquiry analysis. Address recurring issues immediately to build trust.
Implement Shopify-specific features like Shopify Flow for automation, Shopify Markets for international expansion, and Shop Pay for accelerated checkout. For more guidance on optimizing your new Shopify store, explore our Shopify optimization solutions.
Key Takeaways
- Choose your migration method based on store size and technical expertise—manual for small stores, automated apps for medium businesses, professional services for enterprises.
- Protect your SEO by implementing 301 redirects for all significant URLs before switching your domain.
- Test thoroughly before going live to identify and fix issues while your BigCommerce store remains operational.
- Prepare customers for the transition with clear communication about password resets and new features.
- Monitor performance closely for the first 30 days to quickly address any unexpected issues.
Make Your Migration Seamless with Expert Guidance
Transferring your store from BigCommerce to Shopify represents a significant investment in your business’s future. The right approach protects your data, preserves your search rankings, and minimizes disruption to your customers.
Whether you’re ready to start your migration or still evaluating your options, contact our Shopify migration experts for a free consultation. We’ll assess your specific needs and create a customized migration plan that fits your timeline and budget.
Frequently Asked Questions
How Long Does the BigCommerce to Shopify Migration Take?
3-5 days for stores with under 500 products. 1-2 weeks for 500-2,000 products. 3-4 weeks for enterprise stores with complex customizations.
Will I Lose My Google Rankings When Moving from BigCommerce to Shopify?
No, if you implement 301 redirects properly. Maintain identical meta titles and descriptions. Submit your new sitemap to Google Search Console immediately. Rankings stabilize within 2-4 weeks.
Can I Migrate Customer Order History to Shopify?
Yes. Historical orders transfer as “archived” records. Customers can view past orders in their dashboard without affecting current inventory.
What Happens to My BigCommerce Apps After Migration?
They don’t transfer. Install Shopify equivalents during testing. Check the Shopify App Store for alternatives that match your functionality needs.
How Much Does It Cost to Migrate BigCommerce to Shopify?
DIY: $39-$399/month (Shopify subscription only). Automated apps: $49-$500 based on product count. Professional services: $2,000-$15,000 depending on complexity.
Do I Need to Notify Customers About the Platform Change?
Only if they must reset passwords or checkout changes significantly. Otherwise, notification is optional but builds transparency.
Can I Keep My BigCommerce Store Live During Migration?
Yes. Your BigCommerce store stays operational until you complete testing and switch your domain. This ensures zero downtime.
Will My Product Reviews Transfer to Shopify?
Not automatically. Export reviews from your BigCommerce app and import them using CSV tools in Shopify review apps like Judge.me or Loox.
What About My BigCommerce Gift Cards and Store Credit?
Manually recreate active gift cards in Shopify and issue replacement codes to customers. Document all outstanding balances before migration for accurate recreation.