Shopify Checkout Gets Smarter: Customers Now Control Split Shipments

Shopify just upped the ante for checkout convenience! They’ve introduced a brand new feature called “Split Shipments” that gives customers more control and clarity when their orders involve multiple packages.

Here’s the deal: sometimes, you might order a bulky item and a lightweight accessory from the same store. Traditionally, these would get bundled together for shipping, which might not be ideal.

With Split Shipping, things are different. Customers are now notified at checkout if their order will be split into separate shipments. This gives them the power to choose the best shipping option for each package, whether it’s the fastest delivery, the cheapest option, or something else entirely.

What this means for the customers:

• No More Surprises: No more wondering why your order arrived in multiple boxes! You’ll know upfront and can choose how each item gets delivered.
• More Control: Want super-fast shipping for that new gadget but standard delivery for the t-shirt? No problem! You can customize shipping for each item in your order.
• Happy Shopping: Knowing exactly what to expect with your deliveries builds trust and makes the whole shopping experience smoother.

What this means for businesses:

• Fewer Questions: By being upfront about split shipments, businesses can reduce customer confusion and inquiries about shipping details.
• Happier Customers: Greater choice at checkout creates a more positive customer experience, leading to higher satisfaction and potentially, more loyal customers.

Ready to Split Ship?

The Split Shipping feature is rolling out to Shopify merchants now. For more details on how this can benefit your business, check out the Shopify Help Center.