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    A Comprehensive Review of Folio3 Technology Solutions for BigCommerce Stores in Australia

    Last Updated | October 26, 2023

    How BigCommerce Can Help Australian Businesses Reach Their Online Goals

    The world of e-commerce has exploded in recent years, with businesses of all sizes looking to take advantage of the online marketplace. However, setting up an online store can be a daunting task, particularly for small businesses with limited resources. That’s where BigCommerce comes in. As one of the leading e-commerce platforms, BigCommerce provides a range of features and tools designed to help businesses of all sizes succeed online. In this post, we’ll take a closer look at the benefits of BigCommerce and how it can help Australian businesses reach their online goals.

    Easy to use

    BigCommerce has been designed with ease of use in mind. The platform is user-friendly and intuitive, making it easy for businesses to set up and manage their online stores. This is particularly important for small businesses with limited resources, as they may not have the time or expertise to handle complex e-commerce systems. With BigCommerce, businesses can focus on what they do best – selling their products.

    Built-in features

    BigCommerce offers a range of built-in features that can help businesses to improve their online sales. These include mobile-friendly storefronts, one-page checkout, and SEO tools. The platform also integrates with a range of third-party apps and services, making it easy for businesses to add additional functionality as needed. This means that businesses can stay up to date with the latest trends and preferences of their customers, without needing to invest in expensive software or tools.


    BigCommerce is scalable, making it suitable for businesses of all sizes. Whether you’re just starting out or have an established online presence, the platform can be tailored to meet your needs. This means that businesses can start small and grow their online presence over time, without needing to switch to a new e-commerce platform. With BigCommerce, businesses can focus on their core competencies, knowing that their e-commerce needs are being met.


    BigCommerce provides extensive support to its users, including 24/7 customer service and a range of online resources. This means that businesses can get help when they need it, whether they’re facing technical issues or need advice on how to improve their online store. The platform also provides a range of guides and tutorials, making it easier for businesses to learn how to use the platform effectively.


    BigCommerce is a highly secure platform, with built-in features designed to protect businesses and their customers from online threats. This includes encryption, fraud detection, and regular security updates. As a result, businesses can be confident that their online stores are safe and secure, and that their customers’ data is protected.

    BigCommerce is an excellent choice for Australian businesses looking to establish or grow their online presence. The platform offers a range of features and tools designed to make e-commerce easy, scalable, and secure. Whether you’re a small business just starting out or an established retailer looking to expand your online operations, BigCommerce can help you to reach your online goals and succeed in today’s competitive marketplace.

    Why Bigcommerce is the Perfect Platform for Your Online Store

    In the world of ecommerce, choosing the right platform can make all the difference in the success of your online store. With so many options out there, it can be overwhelming to decide which platform is the right choice for you. But, when it comes to Bigcommerce, there are many advantages that make it stand out from the rest.

    We will explore the advantages of using Bigcommerce for your online store. From unlimited products, to no transaction fees, to easy scalability, we will discuss why Bigcommerce is the perfect platform for your ecommerce business.

    Unlimited Products

    One of the biggest advantages of using Bigcommerce is that it allows you to have unlimited products on your store. This means that you can have as many products as you want, without worrying about hitting a limit. This is especially important for businesses that have a wide range of products or plan to expand their product lines in the future.

    Additionally, Bigcommerce offers built-in support for product variants, options, and SKUs, making it easy to manage all aspects of your product catalog. This can save you time and effort when it comes to managing your store’s products.

    No Transaction Fees

    Another advantage of using Bigcommerce is that there are no transaction fees. This means that you keep 100% of your sales revenue, without having to pay any additional fees to the platform. This can be a big cost savings for businesses that are just starting out or have low profit margins.

    Easy Scalability

    Bigcommerce is designed to be scalable, meaning that it can grow and adapt as your business grows. Whether you are just starting out or are an established business, Bigcommerce can accommodate your needs. With features such as automatic scaling, built-in SEO, and advanced analytics, Bigcommerce makes it easy to grow your business and reach more customers.

    Professional Design Templates

    Bigcommerce offers a wide range of professionally designed templates that you can use for your store. These templates are customizable and can be tailored to your brand, making it easy to create a professional and consistent look and feel for your store. Additionally, Bigcommerce includes built-in support for mobile devices, ensuring that your store is optimized for mobile shoppers.

    Excellent Customer Support

    Last but not least, Bigcommerce offers excellent customer support. Whether you have a technical issue or just need some advice on how to grow your business, the support team at Bigcommerce is there to help. With 24/7 live chat and phone support, you can get the help you need, when you need it.

    Bigcommerce is the perfect platform for your ecommerce business. With unlimited products, no transaction fees, easy scalability, professional design templates, and excellent customer support, Bigcommerce offers everything you need to create and grow a successful online store. So why wait? Try Bigcommerce today and see the difference for yourself.

    Everything You Need to Know About Customer Support Options for Bigcommerce in Australia

    Starting an online store can be a daunting task, but thanks to e-commerce platforms like Bigcommerce, the process has become more straightforward. However, when it comes to setting up and managing your Bigcommerce store, you may encounter some challenges. That’s where customer support comes in. This article will explore the various customer support options available for Bigcommerce users in Australia. With this knowledge, you’ll be able to choose the best support option that suits your needs.

    Email Support:

    The first customer support option available for Bigcommerce store owners in Australia is email support. With this option, you can send a message to Bigcommerce’s customer support team, and they’ll respond to your query within 24 hours. Although the email support option isn’t as fast as other support options, it’s a great choice if you’re not in a hurry and need a detailed response to a complex problem.


    Live Chat Support:

    The live chat support option is a faster alternative to email support. With live chat, you get to chat with a customer support representative in real-time. The feature is available 24/7, making it ideal for urgent issues. You’ll find the live chat icon on the Bigcommerce website’s bottom right-hand corner.

    Phone Support:

    If you prefer talking to a customer support representative, you can use the phone support option. Call the Bigcommerce customer support team, and you’ll be connected to a representative who can assist you. The phone support option hails as the fastest way to get help, as you get immediate assistance.

    Community Support Forums:

    Bigcommerce also offers community support forums where you can ask questions or seek help from other Bigcommerce users. With this option, you get to interact with other store owners and gain valuable insights into running your online store. You can also share your experiences and offer advice to other store owners. Apart from getting help, the community forums are an excellent way to connect with other like-minded individuals in the e-commerce world.

    Expert Support:

    Lastly, if you’re facing a technical issue that requires more attention, you can opt for expert support. With this option, you’ll be connected to a Bigcommerce expert who’ll provide personalized help. This option is more costly than other support options, but if you’re facing a severe issue, it’s worth the investment.

    starting an online store may seem like a challenging task at first, but with the help of Bigcommerce’s customer support options, you’ll have no trouble setting up and managing your store. Whether you prefer email, live chat, phone, community, or expert support, Bigcommerce has convenient and effective solutions that can help troubleshoot whatever issue you may have. Choose the customer support option that best suits your needs and requirements, create an online store that inspires confidence among your customers, and take your e-commerce business to greater heights.

    Understanding Pricing Plans and Top Alternatives to Bigcommerce Australia

    Are you running an online business or thinking of setting one up? If so, you’ll need to determine the best platform for your store. While Bigcommerce Australia is a top choice, the pricing plans may not meet everyone’s needs or budget. In this blog post, we’ll take a closer look at Bigcommerce’s pricing plans and explore some top alternatives to help you make a more informed decision before investing in an e-commerce platform.

    Pricing Plans of Bigcommerce Australia:

    Bigcommerce Australia offers four pricing plans which dictate the features you can access, and the amount of revenue you can generate each year. The Standard plan is Bigcommerce Australia’s entry-level plan. However, it comes with limited features, only gives you access to a handful of options, and can handle sales up to $50,000 annually. The Plus plan has more features, including abandoned cart recovery, and is geared towards a growing business with sales of up to $150,000 a year. If you’re running a larger e-commerce store with up to $400,000 in revenue, the Pro plan may be a viable option with advanced site-building tools and custom reporting. Lastly, if you’re managing an enterprise-level e-commerce business, you should consider the Enterprise plan for a highly scalable and fully customizable platform with access to dedicated technical support and expert account management.

    Top Alternatives to Bigcommerce Australia:

    If the Bigcommerce pricing plans aren’t suitable for your needs or budget, don’t worry! There are many other e-commerce platforms with varying pricing plans to choose from. Here are some that we suggest investigating further:

    Shopify – A well-known e-commerce platform that offers three tiers of pricing plans and a wide range of features catering to small to medium-sized businesses.

    WooCommerce– Best suited for WordPress users, WooCommerce provides an excellent platform for beginners with an open-source platform that is scalable to a major enterprise level e-commerce store.

    Magento – An advanced platform that provides a wide range of features for high-volume e-commerce stores.

    Wix– An affordable all-in-one platform that provides a website builder, shopping cart, and e-commerce capabilities.

    Squarespace – A leading website builder that allows you to easily add e-commerce features onto your site with a tiered pricing plan scaled to the size of your business.

    When choosing an e-commerce platform for your business, it’s important to consider the pricing plans and features based on your needs and budget. While Bigcommerce Australia is a well-known and highly regarded e-commerce platform, it may not be the best fit for everyone. By doing extensive research and considering all your options, you’re sure to find the perfect e-commerce platform to match your business requirements.

    Optimizing Your Bigcommerce Store for Success in Australia: Tips and Tricks

    Bigcommerce is a popular e-commerce platform that has been making waves in Australia’s online business market. Its user-friendly interface, customizable designs, and extensive features make it a top choice for entrepreneurs seeking to build an online store. However, like any other e-commerce platform, Bigcommerce requires optimization to reach its full potential. In this blog post, we will delve into tips and tricks to help you optimize your Bigcommerce store for maximum success in Australia.

    Optimize Your Website for Mobile Devices

    Mobile has become the primary means of accessing the internet, which makes it essential to optimize your website for mobile devices. Your website must be mobile-responsive, easily accessible, and quick to load. Bigcommerce offers several tools and themes that allow you to optimize your website for mobile devices. You can also use Google Analytics to study your website’s mobile traffic and optimize it to enhance customer experience.

    Leverage Social Media

    Social media platforms are a great way to drive traffic to your Bigcommerce store. By promoting your products on social media, you can reach a larger audience and increase your chances of making sales. Create social media pages for your Bigcommerce store, post engaging content, and use relevant hashtags to target the right audience. You can also use social media ads to promote your products and reach a wider audience.

    Ensure Your Website is Search Engine Optimized

    Search engine optimization (SEO) is crucial in ensuring your Bigcommerce store ranks high in search engine results pages (SERP). Conduct keyword research and apply them to your website’s content, titles, and descriptions. Use meta descriptions and tags that accurately describe your products and services. You can also consider hiring an SEO professional to audit your website and develop an SEO strategy for your store.

    Use High-Quality Images

    Clear, high-quality images of your products can significantly impact customers’ buying decisions. Ensure that your images are well-lit and showcase your products’ best features. Bigcommerce offers several tools, like zoom and 360-degree images, that allow you to give your customers a better look at your products. Additionally, you can use alt-text tags in your images to help with SEO.

    Offer Multiple Payment and Shipping Options

    You must offer your customers several payment and shipping options to make their shopping experience seamless. Bigcommerce offers many payment options, such as credit cards, PayPal, and third-party processors like Stripe and Square. You can also use multiple shipping options, including standard shipping, express shipping, and international shipping. Giving your customers choices can help increase sales and customer loyalty.

    Optimizing your Bigcommerce store doesn’t have to be a daunting task. By incorporating the tips and tricks outlined above, you can create a successful online store that resonates with Australian customers. Focus on optimizing your website for mobile, using social media, SEO, high-quality images, and offering multiple payment and shipping options while leveraging on the Bigcommerce platform and its robust features. It’s time to take your Bigcommerce store to the next level and achieve maximum success in Australia!


    In conclusion, Bigcommerce is a powerful and comprehensive e-commerce platform for Australian businesses. It’s feature-packed solution makes it easy to create and manage an online store that will help you reach your business goals. With no transaction fees, unlimited products, cloud hosting capabilities, drag-and-drop designer, automated marketing tools, and premium customer support – all available as part of the pricing plan – you’re sure to find something that fits your needs. Now that you know the benefits of Bigcommerce Australia, you can start building your own successful store today. For personalised help or custom tasks such as theme creation or API integration, consider hiring the industry experts at Folio3 bigcommerce Development Company who can assist in every stage of setting up and managing your BigCommerce store. They have a dedicated team of developers who specialise in creating unique e- commerce stores tailored to meet specific needs. So what are you waiting for? Get started with Bigcommerce Australia today!


    How does Bigcommerce Australia differ from other eCommerce platforms?

    As a leading eCommerce platform with a global presence, Bigcommerce Australia stands out in its ability to deliver the highest level of customization and flexibility to its users. Designed specifically with the Australian market in mind, Bigcommerce Australia offers a comprehensive suite of tools and features that enable businesses to build and grow their online stores on a scalable and secure platform. Its unique platform architecture provides unmatched speed and reliability, while its advanced integration capabilities allow businesses to easily connect with their preferred payment gateways, shipping providers, and marketplaces to streamline their operations and better serve their customers. With Bigcommerce Australia, businesses can take advantage of an unparalleled eCommerce experience tailored to their specific needs and goals.

    Is Bigcommerce Australia reliable and secure?

    In the realm of ecommerce, security and reliability are of paramount importance. In light of this, the question of whether Bigcommerce Australia is trustworthy is a crucial one. With a track record of providing robust, stable, and safe infrastructure for countless businesses, Bigcommerce has become a force to be reckoned with in the ecommerce sector. Its feature-rich platform is known for offering industry-best uptime, stringent data security measures, and 24/7 customer support to help businesses stay up and running in the online marketplace. Furthermore, Bigcommerce is consistently investing in system upgrades, data backup, and disaster recovery to stay ahead of the curve and continually provide businesses with a reliable, secure ecommerce platform.

    What customer service options does Bigcommerce Australia offer?

    As one of the leading ecommerce platforms in Australia, Bigcommerce Australia provides an extensive range of customer service options to ensure that businesses using their platform have the support they need to succeed. These options include a comprehensive knowledge base that houses answers to frequently asked questions, community forums where users can interact with one another and receive advice, and dedicated technical support for those with more complex needs. Additionally, the platform offers a 24/7 phone and email support service for urgent issues that require immediate attention. Bigcommerce Australia’s commitment to providing a variety of customer service options demonstrates their understanding of the importance of maintaining strong relationships with their clients and supporting their ongoing success in the e-commerce space.

    What kind of support does Bigcommerce Australia provide?

    Bigcommerce Australia offers a whole host of technical support to its clients. From onsite dedicated assistance to round-the-clock support via phone, email or chat, the Bigcommerce team is dedicated to helping merchants reach their full potential. Their Technical Support team is composed of seasoned professionals who are well-versed in everything from simple troubleshooting all the way to deep integrations and custom app development. No matter the complexity of the issue, Bigcommerce Australia has the expertise needed to provide a seamless service experience for all clients. Their goal is not just to solve problems, but to empower their clients with the knowledge and tools they need to run a successful e-commerce business.