Live Search in Adobe Commerce: How It Improves Customer Experience
Last Updated | June 20, 2023
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As a business owner, you know that having a great customer experience is key to your success. That’s why you need to be using Adobe Commerce and its new live search feature. With it, customers can quickly and easily find the products they’re looking for. Plus, it makes finding what you want even more fun! So if you’re ever feeling lost in a sea of products, just give live search a try! You won’t be sorry.
Read on to learn more about Adobe Commerce Cloud’s live search functionality.
What is Live Search?
The Live Search feature on websites allows users to search for content in real-time. This means that as soon as a user types in a query, the search results are displayed instantly, without the need to wait for the page to reload. This makes it possible for users to find what they’re looking for much faster and with less effort.
Live Search is particularly useful for large websites with a lot of content, or for sites that are updated frequently. It can also be used to search through social media feeds, such as Twitter and Facebook.
Live search works by indexing all of the content on a website and then allowing users to search for specific terms. When a user searches for a term, the live search feature will return results that match the term.
It’s also a great way to improve the user experience on your site.
What Is CX?
CX is short for Customer Experience. It’s the way customers interact with a company at every touchpoint, from discovery to purchase and beyond. A positive CX leads to customer loyalty and advocacy, while a negative CX can cause customers to take their business elsewhere.
CX encompasses everything from a customer’s first impression of a company to post-purchase support. Creating a great CX starts with understanding what your customers want and need, and then designing your processes and systems accordingly.
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A company’s website, product, customer service, and even its physical stores all play a role in the customer experience. By delivering an exceptional CX at every touchpoint, companies can create lifelong fans who are more likely to buy from them again and recommend them to others.
Benefits of Adding Live Search Feature to Your Website
One of the best ways to improve the search functionality on your website is to add a live search feature. This type of feature allows visitors to instantly find the information they need without having to sift through pages of results. A live search also makes it easy for visitors to find what they’re looking for on your site, even if they don’t know exactly what they’re looking for.
There are a number of benefits that come with adding a live search feature to your website. First, it can help reduce the amount of time visitors spend searching for information on your site. Second, it can improve the overall usability of your site by making it easier for visitors to find what they need. And third, a live search can also help you better target your audience with more relevant results.
If you’re looking to improve the search functionality on your website, adding a live search feature is a great place to start. It’s an easy way to make your site more user-friendly and can help you better target your audience. So why not give it a try today? You might be surprised at how much of a difference it can make.
Adobe Commerce’s Live Search Tool
If you are using Adobe Commerce as your e-commerce platform, then you can make use of the new Live Search service by installing the corresponding module from the marketplace Magento Live Search. The great thing about this module is that it takes advantage of a new service-based approach that Adobe may use in its future products. This means that instead of relying on a traditional search engine like Apache Solr, Live Search uses cloud-based services to provide more accurate and relevant results.
Some of the benefits of using Live Search include:
More accurate and relevant results: By utilizing AI and other advanced technologies, Live Search is able to provide more accurate and relevant results than traditional search engines.
Improved search speed: Since Live Search is cloud-based, it is able to provide faster results than traditional search engines.
Better scalability: The cloud-based architecture of Live Search allows it to scale more easily than traditional search engines.
If you are looking for a more advanced and powerful search solution for your Adobe Commerce store, then Live Search is definitely worth considering.
Final Thoughts
43% of the users go directly to the website’s search bar. This is because the search feature is one of the most important components of a website. It allows users to find the information they need quickly and easily.
Live search is even more important because it provides real-time results. This means that users can see the results of their search as they type. This is extremely beneficial for websites that have a lot of content. It helps users to narrow down their search and find what they are looking for more quickly.
Live search is also great for eCommerce websites. It allows users to find products quickly and easily. This can lead to increased sales and conversions. Adobe Commerce is a great platform to consider if you’re looking for features like live search that add value to your website. Adobe Commerce Pricing and Magento pricing may seem a little high, but it’s worth it.
Overall, live search is an extremely beneficial feature for any website. If your website does not have live search, you should consider adding it. It will improve the user experience and make it easier for users to find what they are looking for.