Adobe Launches AI Assistant for Enhanced User Experience in Adobe Experience Cloud

Adobe’s AI Assistant is now available across Adobe Experience Cloud products, like Adobe Journey Optimizer, to help users easily navigate complex Adobe concepts and gain operational insights. This feature offers support for beginners and general users, making it easier than ever to access key product knowledge and performance insights.

Highlights of Adobe’s AI Assistant:

Easy Access to Adobe Knowledge

A quick click on the AI Assistant icon on the top bar opens up a panel with comprehensive Adobe Journey Optimizer guidance, answering questions like:

• “How many live activities can I have in one Adobe Journey Optimizer sandbox?”
• “How do I set up a campaign in Adobe Journey Optimizer?”

Operational Insights in Beta

Users can view insights on journey operations, including:

• The number of live journeys in Adobe Journey Optimizer
• Lists of all scheduled journeys
• Recent journey metrics from the last seven days

Agreement Requirement

Before using the AI Assistant, users must agree to Adobe’s Generative AI User Guidelines, ensuring informed and secure usage.

With this user-friendly assistant, Adobe reaffirms its dedication to delivering powerful, AI-driven support tools across its platforms. This marks a key development in optimizing Adobe Experience Cloud for efficiency and ease of use.

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