Control B2B pricing, inventory, and order truth between Shopify and SAP Business One. Support governed account hierarchies, approvals, terms invoicing, and multi-location fulfillment with clear ownership rules within enterprise teams.
When customers, items, and inventory are edited in two places, teams chase mismatched records and rework orders. B2B needs one source of truth with enforced update rules.
ERP contract price lists and catalog eligibility rarely match storefront logic. Without mapping company locations to price conditions, buyers see wrong rates and sales loses margin control.
Shopify can show on-hand stock, but B2B buyers need sellable quantities by warehouse, allocation, and lead time. Basic sync misses backorders, substitutions, and promised ship dates.
Many B2B orders start as quotes with negotiated pricing, freight, and payment terms. If quotes live outside ERP, revisions break, approvals disappear, and finance rekeys invoices.
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Keep SAP Business One as the recordkeeper while Shopify runs buying, catalogs, and ordering for each company location.
You get a production-grade integration layer with logging, retries, and audit trails, so teams can trace every order, price, and inventory change. It supports versioned mappings, alerting on exceptions, and controlled reprocessing during peak ordering windows without rewriting closed periods.
Company locations in Shopify carry the right catalogs, price lists, and payment terms drawn from SAP Business One. Buyers see their negotiated assortment and currency, while internal teams keep discounts, minimums, and tax rules consistent across channels per order line.
Orders created in Shopify flow into SAP for fulfillment, picking, and billing, then return status updates to buyers and reps. Change events like edits, cancellations, and partial shipments follow defined rules, so downstream documents stay aligned with numbers for matching.
For businesses running multiple SAP company databases or warehouses, the integration routes customers, inventory, and orders to the correct entity. Shopify stays a commerce layer, while SAP Business One posts revenue, taxes, and inventory ownership by location and currency correctly.
We assign record ownership per entity, keeping SAP Business One authoritative for finance, items, and inventory, while Shopify owns storefront context like catalogs and buyer accounts. This prevents duplicate edits and keeps downstream documents consistent.
Order creation, updates, and fulfillment events move with defined latency, using Shopify events for storefront actions and SAP signals for posting and delivery. We avoid constant polling, and schedule batch updates for catalogs and pricing.
When prices, addresses, or quantities conflict, we apply precedence rules and capture exceptions for review, not silent overwrites. Contract pricing from SAP drives Shopify catalogs, with limits on overrides and approvals for special deals only.
Sync SAP Business One business partners into Shopify companies, contacts, and locations, including ship-to addresses and tax flags. Updates run on defined triggers, with dedupe rules for shared domain records.
Items originate in SAP and publish to Shopify with units and pack sizes. Shopify inventory levels expose available and committed quantities, while SAP remains responsible for allocation, substitutions, and lead-times.
Shopify orders and draft orders create SAP sales documents with PO numbers and ship-to details. Invoices and credits return as documents and status; SAP-side adjustments require review, not order rewrites.
Discovery
Mapping
Workflow Design
B2B Testing
Cutover
Stabilization
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Yes, Shopify can integrate with SAP Business One through an API-led design that aligns Shopify B2B features with ERP ownership. Shopify B2B centers on companies, locations, catalogs, and payment terms, which require account-level rules rather than simple customer sync.
SAP Business One exposes key entities through the Service Layer, an OData-based API that can support structured master data and sales documents.
Basic field syncing fails when you need contract pricing governance, allocation logic, quote revisions, posted invoices, and multi-entity controls.
In ERP-led commerce, SAP Business One owns customers, items, inventory, taxes, and posted documents. Shopify owns the buying surface: catalogs, company accounts, and order capture. A Shopify SAP Business One integration keeps those roles stable, so pricing rules, fulfillment promises, and invoicing status stay consistent while teams work in their native systems. It also supports approvals, deposits, and multi-entity reporting.
When an order becomes a delivery, invoice, or credit in SAP, the document numbers and balances must remain traceable back to Shopify. The integration links each stage and blocks destructive resync. Finance can reconcile deposits, partial billings, and adjustments without manual rekeying. Ops sees the same status in customer accounts.
B2B buyers need answers before they submit a PO: what is available now, what is committed elsewhere, and when the rest ships. Shopify can show inventory states, and SAP Business One provides allocations and delivery dates. The integration combines them per warehouse and company location so purchasing teams can plan receiving schedules.
Shopify B2B uses companies, locations, and catalogs to control who can buy which products at which price. SAP Business One holds the negotiated price logic. The integration translates price lists, discounts, and eligibility into Shopify catalogs, keeping the storefront aligned with approved terms for each company location and buyer role.
Shopify emits order and fulfillment events that signal when a buyer places, edits, or receives an order. The integration consumes those events and creates the matching sales documents in SAP Business One, then writes back document numbers and shipment status so customer accounts and sales reps see progress in real time.
SAP Business One exposes business partners, items, and inventory through APIs such as the Service Layer, which follows OData. The integration publishes approved records into Shopify so storefront data stays current, while preventing direct edits that would bypass ERP validation, tax settings, or numbering series used for invoices and credits.
ERP and commerce rarely match perfectly, so the integration records exceptions instead of overwriting data silently. If SAP rejects an order due to credit, pricing, or inventory rules, Shopify can place the order on hold with a reason code. Teams can reprocess only the affected records after finance review.
Shopify B2B features are available on Shopify Plus, so the operating model assumes enterprise governance and audited roles.
SAP Business One price determination and discount stacking will not always map one-to-one into Shopify catalogs, so teams must decide which conditions become storefront prices and which remain internal controls.
Shopify inventory exposes states like available and committed, but allocation, substitutions, and lead times remain ERP or WMS logic, not storefront logic.
Draft orders can represent quotes and rep-assisted ordering, but quote revision history, attachments, and approvals must be modeled explicitly to avoid losing context when documents post in SAP.
If you run multiple SAP Business One company databases, cross-entity consolidation and intercompany flows require a routing design. SAP’s Integration Framework can participate in these scenarios, but it still needs clear ownership rules and exception handling.
SAP Business One remains the authority for contract pricing logic and terms. Shopify uses catalogs and company locations to apply the right prices and terms at order time, while exceptions and overrides follow governed rules.
The integration links Shopify orders to SAP invoice and credit documents, then returns document references and status to Shopify. Adjustments made after posting in SAP should not rewrite Shopify order totals without review.
Yes, but it requires routing rules. The integration must decide which SAP company database owns each customer and order, and which warehouse availability is exposed to each Shopify company location.
SAP Business One is typically the system of record for items, inventory, finance, and posted documents. Shopify is the commerce layer for catalogs, buyer accounts, and order capture, with explicit ownership rules to prevent duplicate edits.
Shopify B2B models companies, locations, and contacts, which supports role-based buying at the storefront layer. SAP Business One access controls remain in SAP for ERP functions, while the integration limits which fields and actions can cross systems.
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