Folio3 is a globally recognised Shopify support services provider and ongoing maintenance partner, helping eCommerce brands keep their store up and running. We offer:

Over time, custom code becomes outdated or incompatible with new Shopify features or third-party updates.

Replace deprecated APIs and webhooks, and refactor custom code to align with the latest platform updates.

Unaligned visual elements caused by theme edits or third-party apps result in a disjointed user experience.

Standardise design elements and perform periodic design audits to maintain a consistent and professional user experience.

Unstable speed and functionality affect customer experience and your Shopify store’s online presence.

We ensure stable, consistent performance through ongoing optimisation and testing.
Keeping your Shopify store running smoothly is key to driving conversions sustainably. With our Shopify site maintenance services, you can rest assured knowing your store is in good hands. We proactively monitor your Shopify store 24/7 and fix any issues that pop up right away. This prevents downtime, which can cost you sales and customers. Your Shopify store stays up and converts more with our maintenance services in your corner.
Many of our clients have stayed with us since day one, growing alongside us as we continue to deliver proven results.
Get a no-cost estimate for your preferred Shopify support and maintenance solution. Our team is ready to address any query you may have and provide solutions to keep your Shopify store performing at its best 24/7.
Explore our successful Shopify solutions that’ve helped businesses drive revenue growth and extend their reach across regions and industries.
Our Shopify support and maintenance experts monitor your store daily, fixing bugs that frustrate customers. We ensure your website loads quickly, payment gateways work flawlessly, and customers easily find desired products.
We continually fine-tune your Shopify platform for faster page speeds and enhanced conversions. Our Shopify maintenance services include performance optimisations and testing to help your store instantly.
Our SEO experts in Australia optimise your products for both search engines and customers. We ensure product titles, descriptions, and tags target relevant buyer keywords so more customers find your products when searching online.
Explore our suite of Shopify support and maintenance services and solutions that help business owners in Australia keep their stores up and running.
We assess your online store to detect issues hampering performance or sales. After benchmarking load speeds, UI flows, technical flaws, and more, we provide a custom strategy to boost engagement and conversion rates.
We help with:
Our SEO experts regularly optimise your products and pages to maximise discoverability and organic traffic. We fine-tune elements like page titles, meta descriptions, ALT tags, schema markup, and URL structures to capture more qualified leads.
We help with:
Slow page speeds lead to poor visitor experience and lost revenue. We rigorously test site performance and optimise images, code, hosting, and CDN settings to accelerate load times. Our Shopify support and maintenance solutions significantly accelerate loading time across all pages.
We help with:
We identify and eliminate friction during checkouts to reduce cart abandonment. Our team ensures seamless payments, intuitive flows, responsive design, and clear messaging across devices to drive higher conversion rates and revenue.
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Shopify apps offer more features and enhance functionality, but frequently break after platform updates. Our developers proactively maintain your apps to prevent conflicts or crashes. We also assess new app releases to determine if upgrading existing apps would improve performance.
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We regularly patch any vulnerabilities and monitor for threats 24/7 to keep your Shopify store secure. Our team also scans for malware, protects admin accounts, checks permissions, manages access, and implements security best practices.
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We're proud partners with Shopify, BigCommerce, and Magento, providing tailored solutions and access to the latest tools for your eCommerce success.
Migrating or building your store on Shopify can prove to be quite beneficial for your business, especially if you plan to scale it soon. Here’s why global eCommerce brands in Australia prefer building their online stores on Shopify:
Shopify offers endless customisation capabilities to help your business stand out. Easily tailor your online store's design, layouts, features, and functionalities to match your brand. Shopify Experts like Folio3 can further customise your platform to support unique business needs.
As one of Shopify's most experienced and reputable partners, Folio3 offers skilled Shopify experts to help build, migrate, or maintain your store. Utilise our expertise in development, migration, security, optimisation, and more.
Sell to audiences across borders. Shopify simplifies international trade with capabilities like localised checkout, multiple languages, currency conversions, and country-specific compliance built in. Folio3 can assist in expanding your enterprise eCommerce brand worldwide.
Shopify handles enterprise-grade hosting, speed optimisation, scaling, security, and fraud protection so you can focus on sales. Their reliable infrastructure helps business owners scale customer engagement and sales.
Intuitive UI and abundant educational resources ensure a short learning curve for both store admins and customers. You can count on Folio3's skilled team to simplify your transition to the Shopify platform.
Regular platform updates and innovations future-proof your investment in Shopify. Folio3 will keep your store up-to-date with the latest features and trends in eCommerce.
A fixed price maintenance plan provides cost certainty. For a set monthly fee, you get defined services like updates, monitoring, and priority support when issues arise.
Get custom Shopify support and maintenance solutions for your store based on your specific business needs and challenges. Our Shopify support and maintenance experts provide ongoing maintenance and optimisation.
For larger Shopify stores, building an in-house maintenance team may be the best approach. We supplement your team with specialised expertise or support during peak periods.
It depends on your requirements and challenges. We offer custom Shopify support and maintenance packages. Whether you need daily, weekly, or monthly checks, our Shopify maintenance experts provide tailored solutions.
First, our team thoroughly evaluates your platform to create a tailored Shopify site maintenance plan. We then regularly monitor your online store’s health through detailed checkups.
In addition to Shopify support and maintenance services, we offer:
Yes! Our SEO specialists fine-tune your products and pages for higher visibility across search engines like Google. We optimise URLs, meta descriptions, alt text, schema markup, and more to boost organic rankings. Our maintenance plans include ongoing SEO improvements to increase qualified traffic.
We swiftly fix any bugs or glitches impacting the customer shopping experience, including:
Send in your details to get instant access to our calendar and book a convenient slot.
Please ensure to send sufficient details about your project so our experts can provide you the most value in the free consultation.
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Set up your Shopify MCP with Folio3.