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Specialised Shopify support and maintenance and support for your Australia-based store

Folio3 is a globally recognised Shopify support services provider and ongoing maintenance partner, helping eCommerce brands keep their store up and running. We offer:

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Common Maintenance Challenges We Solve for Shopify Merchants in Australia

Challenge

Over time, custom code becomes outdated or incompatible with new Shopify features or third-party updates.

Our Solution

Replace deprecated APIs and webhooks, and refactor custom code to align with the latest platform updates.

Challenge

Unaligned visual elements caused by theme edits or third-party apps result in a disjointed user experience.

Our Solution

Standardise design elements and perform periodic design audits to maintain a consistent and professional user experience.

Challenge

Unstable speed and functionality affect customer experience and your Shopify store’s online presence.

Our Solution

We ensure stable, consistent performance through ongoing optimisation and testing.

Your Shopify Store, Always Up and Running

Keeping your Shopify store running smoothly is key to driving conversions sustainably. With our Shopify site maintenance services, you can rest assured knowing your store is in good hands. We proactively monitor your Shopify store 24/7 and fix any issues that pop up right away. This prevents downtime, which can cost you sales and customers. Your Shopify store stays up and converts more with our maintenance services in your corner.
Many of our clients have stayed with us since day one, growing alongside us as we continue to deliver proven results.

Build. Sell. Scale.

Serving as a Shopify Support and Maintenance Partner for 150+ Global Brands

Request a Free Quote Today!

Get a no-cost estimate for your preferred Shopify support and maintenance solution. Our team is ready to address any query you may have and provide solutions to keep your Shopify store performing at its best 24/7.

Our Case Studies

Explore our successful Shopify solutions that’ve helped businesses drive revenue growth and extend their reach across regions and industries.

Choose Folio3 for Shopify support and maintenance if…

Our Shopify Support and Maintenance Services

Explore our suite of Shopify support and maintenance services and solutions that help business owners in Australia keep their stores up and running.

Shopify Website Audit

We assess your online store to detect issues hampering performance or sales. After benchmarking load speeds, UI flows, technical flaws, and more, we provide a custom strategy to boost engagement and conversion rates.

We help with:

  • Performance benchmarking
  • UI/UX flow analysis
  • Technical site analysis

Shopify Search Engine Optimization (SEO)

Our SEO experts regularly optimise your products and pages to maximise discoverability and organic traffic. We fine-tune elements like page titles, meta descriptions, ALT tags, schema markup, and URL structures to capture more qualified leads.

We help with:

  • Content optimization
  • Technical SEO Updates
  • Local SEO Enhancements
  • Backlink monitoring & building

Shopify Page Speed Optimisation

Slow page speeds lead to poor visitor experience and lost revenue. We rigorously test site performance and optimise images, code, hosting, and CDN settings to accelerate load times. Our Shopify support and maintenance solutions significantly accelerate loading time across all pages.

We help with:

  • Code optimization
  • Image compression
  • CDN configuration
  • Database cleanup

Shopify Checkout Optimisation

We identify and eliminate friction during checkouts to reduce cart abandonment. Our team ensures seamless payments, intuitive flows, responsive design, and clear messaging across devices to drive higher conversion rates and revenue.

We help with:

  • Simplified checkout process
  • Responsive design testing
  • Payment gateway optimization

Shopify App Maintenance & Updates

Shopify apps offer more features and enhance functionality, but frequently break after platform updates. Our developers proactively maintain your apps to prevent conflicts or crashes. We also assess new app releases to determine if upgrading existing apps would improve performance.

We help with:

  • Feature enhancements
  • Bug-fixes & error resolution
  • App performance monitoring

Security Updates & Monitoring

We regularly patch any vulnerabilities and monitor for threats 24/7 to keep your Shopify store secure. Our team also scans for malware, protects admin accounts, checks permissions, manages access, and implements security best practices.

We help with:

  • Regular vulnerability patching
  • 24/7 threat monitoring
  • Access control management
  • Data backup and recovery

We’re Official Partners with

Why Migrate or Build Your Store on Shopify?

Migrating or building your store on Shopify can prove to be quite beneficial for your business, especially if you plan to scale it soon. Here’s why global eCommerce brands in Australia prefer building their online stores on Shopify:

01Customization Flexibility

Shopify offers endless customisation capabilities to help your business stand out. Easily tailor your online store's design, layouts, features, and functionalities to match your brand. Shopify Experts like Folio3 can further customise your platform to support unique business needs.

02Expansive Network of Platform Experts

As one of Shopify's most experienced and reputable partners, Folio3 offers skilled Shopify experts to help build, migrate, or maintain your store. Utilise our expertise in development, migration, security, optimisation, and more.

03Global Reach & Internationalization

Sell to audiences across borders. Shopify simplifies international trade with capabilities like localised checkout, multiple languages, currency conversions, and country-specific compliance built in. Folio3 can assist in expanding your enterprise eCommerce brand worldwide.

04Secure, Feature-Rich Infrastructure

Shopify handles enterprise-grade hosting, speed optimisation, scaling, security, and fraud protection so you can focus on sales. Their reliable infrastructure helps business owners scale customer engagement and sales.

05Seamless Adoption

Intuitive UI and abundant educational resources ensure a short learning curve for both store admins and customers. You can count on Folio3's skilled team to simplify your transition to the Shopify platform.

06Future-Proof Ecosystem

Regular platform updates and innovations future-proof your investment in Shopify. Folio3 will keep your store up-to-date with the latest features and trends in eCommerce.

Choose the Right Salesforce Maintenance Services Model

Frequently Asked Questions

How much does Shopify website maintenance cost in Australia?

It depends on your requirements and challenges. We offer custom Shopify support and maintenance packages. Whether you need daily, weekly, or monthly checks, our Shopify maintenance experts provide tailored solutions.

First, our team thoroughly evaluates your platform to create a tailored Shopify site maintenance plan. We then regularly monitor your online store’s health through detailed checkups.

In addition to Shopify support and maintenance services, we offer:

  • Shopify Migration from other platforms
  • Shopify Development & Design
  • Custom Shopify App Development
  • Performance Optimization

Yes! Our SEO specialists fine-tune your products and pages for higher visibility across search engines like Google. We optimise URLs, meta descriptions, alt text, schema markup, and more to boost organic rankings. Our maintenance plans include ongoing SEO improvements to increase qualified traffic.

We swiftly fix any bugs or glitches impacting the customer shopping experience, including:

  • Slow page speeds
  • Broken links & images
  • Cart and payment failures
  • Mobile responsiveness problems
  • Integrations failures

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