Shopify support services by Shopify experts

Let us handle the technology so you can focus on growing your business.

Time is money - Let us handle your Shopify support

We provide 24/7 Shopify support & maintenance services.

Whether you’re new to Shopify or a long time user, you may not have the time or the technical expertise to make changes to your Shopify storefront on your own. Whether you want to add a new feature to your Shopify storefront or need help with custom integration, our team of Shopify design and development specialists are there.

Ready to get started?

Do you have a question? Here at Folio3 we are always ready to help.

Our Shopify Support Services

We offer cost effective support packages for all your Shopify development requirements. From design to installation, to custom development and Shopify Apps, our Shopify support team is always there to assist. Our Shopify support services include:

Small design changes

Folio3 offers support for the smallest of changes. Be it:

A simple theme installation
Testing and setup of changes
Customization of a whole new theme
Updating front-end designs
CSS tweaks
Content and graphics updates

Shopify store updates

Folio3 also offers Shopify support for managing your store. This can include:

Managing items and store settings
Updates to payment gateways
Updates to third party apps and themes
Changes to shipping methods and rules.

Custom development

Our Shopify support also includes:

Develop a custom API integration or enable
Integration with third party applications such as ERPs, CRMs, accounting systems, marketing tools etc.
Custom workflows, addition of features to enhance store functionality
Advanced template edits

Shopify app integration and configuration

No matter how trivial the issue, Folio3 Shopify support services are at your disposal.

Fixing Bug and major/minor programming errors
Performance enhancements
Security scans
Data backup and export

Providing 360 Design and Development Solutions

Folio3 has 15+ years of experience in providing Ecommerce solutions to companies ranging from small and medium sized to Fortune 500

GoECOlife

Shopify to NetSuite Integration

Shopify based web store that specializes in paper shredders. Integrated with the NetSuite ERP via our proprietary NetSuite Shopify Connector

Shredcare

Shopify to NetSuite Integration

Shopify based ecommerce site that specializes in paper shredders. Integrated with the NetSuite ERP via our proprietary NetSuite Shopify Connector

FMW Fasteners

Shopify to NetSuite Integration

Shopify based ecommerce site selling premium anchor products, nuts, bolts, screws, rivets, drill bits, pins, studs and socket products. Integrated with the NetSuite ERP via our proprietary NetSuite Shopify Connector

Bluespring Wellness

Shopify to NetSuite Integration

Shopify based online retailer and distributor of natural joint and muscle pain relief products. Integrated with the NetSuite ERP via Folio3's NetSuite Shopify Connector

Turkish T

Shopify to NetSuite Integration

Shopify based web store specializing in turkish handloomed towels, bathrobes, blankets, pillows and throws. Integrated with the NetSuite ERP via our proprietary NetSuite Shopify Connector

Essential

Shopify to NetSuite Integration

NetSuite Shopify integration maximizes sales by reducing order turnaround time

Frequently Asked Questions

Does Shopify have phone support?

Yes it does, Shopify supports its customers to learn about and their usage of Shopify. We have documentation and videos to answer your questions.

How much time take Shopify support email to response?

It will take between 2-4 days for your email response.

Who can I speak to about Shopify customer service?

You have to learn how Shopify can focus to support customer service products.

Is Shopify support is responding to emails?

Not at all. It doesn’t provide email hosting, but if you want, then buy a domain through Shopify, or to transfer on it, then you can set up an unlimited number of forwarding email addresses (like [email protected] ) for free.

Have a Shopify Support requirement you would like to discuss?

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