TJM

Building Multi-Region B2B Magento 2 Sites with ERP Integration for TJM

Building Multi-Region B2B Magento 2 Sites with ERP Integration for TJM

Service

  • Magento 2 B2B Implementation
  • Microsoft Dynamics AX Integration
  • Multi-Store Setup & Customization
  • ERP Data Synchronization

Platforms

  • Magento 2
  • Microsoft Dynamics AX

Overview

TJM is an Australian manufacturer and retailer of premium 4WD equipment and accessories with over 80 retail locations and a network of international distributors. The company manufactures high-performance parts and sought to expand revenue by enabling dealers and distributors to purchase directly through digital channels. TJM needed experienced partner to build region-specific B2B stores across Australia, US, and Thailand while connecting seamlessly to their existing ERP backbone.

TJM-overview

Challenge

TJM operated retail stores and a manufacturing division but lacked internal ecommerce expertise. Scaling dealer ordering required a robust digital platform aligned to their supply chain system.

Limited Digital Sales Channels

Dealers and distributors could only purchase via phone calls or retail visits, restricting order volume and preventing after-hours purchasing

No Order-to-Fulfillment Visibility

Disconnected ordering and fulfillment systems left dealers waiting days for shipment status while TJM duplicated manual order entry tasks

Regional Customization Complexity

Different tax treatment, payment methods, & compliance rules across Australia, US, & Thailand required platform-level customization, not just content translation

Manual Order Processing Overhead

Every dealer order required manual entry into Dynamics AX, consuming fulfillment staff time and introducing data-entry errors

Why They Chose Folio3

Magento 2 B2B Depth

Magento 2
B2B Depth

We had implemented 12+ B2B Magento 2 sites for manufacturers and understood dealer pricing tiers, multi-region stock allocation, and complex approval workflows.

Dynamics AX Integration Expertise

Dynamics AX Integration Expertise

Our Dynamics AX Magento connector was battle-tested across automotive suppliers and industrial manufacturers, proven to handle multi-region, multi-currency scenarios.

Dealer Portal User Experience

Dealer Portal User Experience

We designed the B2B experience for non-technical procurement teams—simplified ordering, clear shipment tracking, and downloadable invoices aligned to TJM's dealer support workflows.

Post-Launch Support & Scale

Post-Launch Support & Scale

TJM's dealer network continues to grow. We provide ongoing support to add new dealers and adjust product hierarchies as TJM launches new product lines.

The Solution We Delivered

Multi-Region Magento Deployment & ERP Sync

Multi-Region Magento Deployment & ERP Sync

Folio3 designed and deployed three region-specific Magento 2 B2B storefronts—one for Australia, one for the US, and one for Thailand—each customized for local compliance and payment requirements. We built a Dynamics AX Magento connector that syncs product master data, real-time inventory, and customer pricing from TJM's ERP directly to each region's store without manual intervention.

Automated Dealer Order Processing

Automated Dealer Order Processing

The connector automatically pushes dealer orders from Magento into Dynamics AX, creating purchase orders with correct tax jurisdiction, pricing tier, and freight routing rules. Fulfillment teams see incoming orders in their ERP inbox, not scattered across email or a disconnected system. Order status updates sync back to the Magento dealer portal in real time, so customers track shipments without calling TJM.

Role-Based Dealer Commerce Experience

Role-Based Dealer Commerce Experience

We implemented role-based dealer access so each distributor network sees only their authorized products and pricing. Larger dealers gained access to bulk order features and custom product bundles. Regional stores support local payment methods—credit cards in Australia, bank transfers in Thailand—while maintaining unified accounting in Dynamics AX.

Global Commerce & Regional Compliance Management

Global Commerce & Regional Compliance Management

The solution handles currency conversion, multi-language storefronts, and regional tax compliance automatically. TJM headquarters has visibility into sales and inventory across all three regions through a single Dynamics AX dashboard.

Results

TJM's B2B stores went live across three regions, enabling dealers and distributors to purchase directly online while reducing order processing overhead by 40%.

TJM-results
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