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Foundrae is a U.S.-based fine jewelry brand operating across luxury retail and distribution. As its in-store sales team grew, the company needed better internal tooling to manage employee commissions accurately while maintaining greater visibility and control over daily retail transactions.
Foundrae relied on manual processes to calculate and manage commissions for its in-store sales associates. Sales information existed across systems, calculations were handled separately, and managers had limited visibility into commission activity. As sales volumes increased, the existing process became increasingly time-consuming and exposed the business to calculation errors, delayed payouts, and inefficient reconciliation.
Sales commissions were calculated manually through spreadsheets. This increased the risk of errors and inconsistencies across individual sales associates and different reporting periods.
Managers lacked a centralized view of commission information. Reviewing employee performance, validating payouts, and resolving discrepancies required additional manual effort.
Employees spent significant time collecting transaction data, checking calculations, and reconciling commissions instead of focusing on store operations and sales performance.
Foundrae needed a purpose-built application capable of supporting its own commission structures rather than an off-the-shelf solution with fixed rules.
Folio3's experience developing custom applications within the Shopify ecosystem aligned with Foundrae's existing commerce infrastructure.
The company wanted an internal operational tool designed around how its retail teams actually worked, without unnecessary customer-facing functionality or features.
We developed a standalone commission tracking application that brings in-store sales activity, associate attribution, and commission rules into one centralized system.
Automated logic applies predefined commission structures to qualifying sales, removing the need for employees to manually calculate individual payouts.
Retail managers can now review associate earnings and performance through a consistent workflow, helping reduce calculation errors while giving the team a more reliable view of commissions throughout the sales cycle.
We implemented a centralized administrative dashboard where managers can organize commission data by sales associate, store, and reporting period.
The dashboard provides clearer visibility into payouts, performance trends, and approval status while reducing the need for spreadsheet-based checks and exports.
By bringing this information into one structured interface, Foundrae's management team can review commission activity more efficiently and maintain greater operational oversight.
We developed the application using Shopify and Remix so commission management could operate alongside Foundrae's existing retail commerce infrastructure.
Sales data flows into the application without requiring manual transfer between systems, while the commission tool remains separate from customer-facing storefront functionality.
This architecture provides Foundrae with a stable and maintainable foundation for managing commission processes as its retail operations grow.
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