BigCommerce vs Salesforce Commerce Cloud: Which Is Better For Customer Expectations

Executive Summary:

With the help of our adaptable eCommerce platform, you may create countless business opportunities and surpass client expectations. Let’s take an in-depth overview of BigCommerce vs Salesforce Commerce Cloud.

• One Platform For Selling B2C And B2B Goods.

Salesforce, on the other hand, offers Salesforce B2C Commerce and Salesforce B2B Commerce Integration separately, which can increase expenses, add complexity, and deplete development resources.

• Freedom To Experiment And Invent

Locking your skills to a single platform may seem easy—until you want to change. You will unavoidably encounter more challenges and expenses if you decide to use a third party rather than Salesforce’s add-on services.

BigCommerce makes it simple to build bespoke apps and integrations, enter new markets, and scale across channels because 90% of the platform is open via APIs.

• Less Expensive Ownership

Invest in and give priority to activities that generate money for your firm. However, a Salesforce Commerce Cloud development solution may easily cost $250K or more. Additionally, a 3- to a 5-year contract is binding.

• Fast Start And Continued Agility

Brands must respond fast to the constantly shifting expectations of consumers.

Due to the extensive custom programming, even minor changes can be challenging to implement in Salesforce.

Read this blog that discusses Salesforce Commerce Cloud Vs SAP Hybris debate with an in-depth overview of both SFCC and Sap hybris.

Let’s take an in-depth overview of BigCommerce vs Salesforce Commerce Cloud.

An In-Depth Overview of The Two Popular eCommerce Platforms. 

• Core Features: BigCommerce vs Salesforce Commerce Cloud

Core Features Of BigCommerce	Core Features Of SFCC
12 free templates	Multi-Site management
Unlimited number of physical or digital goods	Product management
Drag-and-drop page builder	Responsive mobile design
Wide range of payment gateways	Real-time reports and dashboards
Unlimited staff accounts	Pre-built Integrations
Blogging functionality	Catalog management
Strong (SEO) tools	Campaigns management
Integration with a third-party apps library	In-store extensions
Discount coupons, gift vouchers, and promotions	Customer catalog entitlements
Product review	Comprehensive development platform
Tweaking of CSS and HTML	Customer and segment-specific pricing
Professional reporting	Native targeting and A/B testing
	Marketing and merchandising tools
	Customer segmentation

You might also want to read: Salesforce Merchandising

• Hosting 

Customer data is stored on the primary database server. The number of data centers that Salesforce has worldwide is comparable to that of Google, Microsoft, or Amazon web services.

Every data up towards the most recent transaction is instantaneously transferred to a second location for optimal availability and performance.

• Pricing

The actual cost will depend on which platform version you choose. Options have a wide range of features available. Pricing may be impacted by apps and other products you add to your order, the size of the product catalogue, and the number of storefronts.

Because rates can vary so greatly depending on the customer, neither BigCommerce nor Salesforce Commerce Cloud online discloses their charges, therefore you might wish to see a consultant.

• Extension

You may search for and retrieve the products from your BigCommerce store using a Salesforce Commerce Cloud extension, and then use a custom field to display them on your entry page.

As a result, while generating entries for this user-defined content, you can choose one, several, or all of your store’s products or categories as the input data for that field.

Read about top Salesforce trends that will help businesses keep up with all the latest Salesforce future developments

Which Is Better And Easier: BigCommerce vs Salesforce Commerce Cloud

Because of BigCommerce’s flexible strategy, headless/composable commerce is a workable alternative. You may access almost all of the functions of a standalone BigCommerce store in a headless environment by using our APIs.

Read Also Shopify Plus vs Shopify Advanced

Additionally, BigCommerce offers pre-built connections for well-known content management systems, digital experience platforms, distinctive front-end frameworks, and progressive web applications.

Questions? Ask about Salesforce Commerce Cloud implementation, or anything else. Also, Read this Guide What Is Salesforce Commerce Cloud

Salesforce Commerce Cloud, in contrast, can meet all kinds of eCommerce requirements.

However, due to the potential provided by the range of basic eCommerce features and other, closely related possibilities, the platform is still suggested to more demanding and ambitious e-stores.

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Because of its easy scalability and reactivity to continuing changes, Salesforce Commerce Cloud is a suitable alternative for business owners who are still working to establish their companies as dependable businesses in the eCommerce industry. 

Based on these differences i.e BigCommerce vs Salesforce Commerce Cloud, it is recommended that BigCommerce is inexpensive and a lot easier to maintain than salesforce.

Read this article to know which one is superior: Salesforce Commerce Cloud Vs Salesforce Marketing Cloud 

This is why the BigCommerce system, in the debate of BigCommerce vs Salesforce Commerce Cloud, is a smart and practical choice for small business owners who are just starting in eCommerce for all of the reasons mentioned before.

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Likelihood To Recommend: 

BigCommerce is excellent for newly launched or established online stores. BigCommerce offers a fully functional store for the same cost as a basic Shopify store.

You might also want to read: Benefits of using eCommerce Site Migration

Additionally, we create many WordPress stores for startups, the majority of which switch to BigCommerce as their sales increase.

A WordPress starting point, or Salesforce Commerce Cloud, in other words, is more cost-effective for small stores with 1-4 products (free eCommerce plugins).

You might also want to read: Salesforce Commerce Cloud Benefits

But when you’re ready to turn your store into a business, you need a fully functional store with the ability to integrate to third-party shipping and selling platforms.

 Explore the complete Salesforce 360

• Pros and Cons: BigCommerce vs Salesforce Commerce Cloud

Pros Of BigCommerce	Pros Of SFCC
Strong SEO features	Agile idea execution
Scalability	Seamless upgrades
No transaction fee	Highly customizable features
Omni channel sales	Impressive developer community
Highly secured platform	Einstein AI

 

Cons Of BigCommerce	Cons Of SFCC
Sales threshold per annum	SFCC community is very closed
Limit on free themes	Fast nature feature isn’t niched specific friendly
No tools for email marketing	Less betterment space
Multilingual option isn’t available	Improvement solutions are expensive
Subscription feature isn’t offered	Costly and less profitable

Read: How to Boost Performance Salesforce Commerce Cloud

• Usability 

The BigCommerce platform is simple to use/manage and train the customers on. It is well-integrated, has an easy learning curve, and is very practical, with the exception of a few issues that can be resolved with a programmer’s help.

On the other hand, Salesforce Commerce Cloud demands the creation of systems and apps to gain access to improve usability for all businesses.

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• Reliability

BigCommerce has exceptional uptime and free 24/7 customer service – and they are in the USA and actually speak English and can solve any problem!

They are great to work with. Always easy to call in and get help. So, it offers reliability and accessibility.

While the Salesforce solution, a Salesforce B2C Commerce Cloud, is still monolithic in design and businesses pursuing composable commerce use cases would find greater reliability in alternative platforms.

• Pricing 

Here are standard pricing mentioned on each platform’s website:

SFCC;

1. Essentials Level Plan costs about $25 per user per month that can exceed up to a maximum of 10 users.
2. Professional Level Plan cost a business around $75 each month per user. 
3. Enterprise Level Plan costs your eCommerce business around $150 for each user every month.

BigCommerce;

1. Standard Plan cost starts at $29.95 and can lead up to $73.54
2. Plus Plan cost starts at $79.95 and can lead up to $120.54
3. Pro Plan cost starts at $299.95 and can lead up to $338.29
4. Enterprise Plan cost starts at $2,038.34 and can lead up to $2,000

• Performance 

BigCommerce is a hosted eCommerce platform with an average uptime of more than 99.99%, driving more sales with a seamless, secure shopping experience.

Conversely, you need to hire bigcommerce developers to maintain your program well and make sure it is capable of handling the massive and continuously expanding number of data required for administering your SFCC store.

Read about How To Go Headless With Salesforce Headless Commerce

Salesforce Commerce Cloud Or Bigcommerce Which One Is The Better Choice For Your Needs?

Headless/composable commerce is a practical solution because of BigCommerce’s adaptable approach.

Using our APIs, you can access nearly all of the features of a standalone BigCommerce store in a headless environment which is bigcommerce headless commerce.

Everything You Need To Know About Salesforce For Small Business

In addition, BigCommerce provides ready-made connections for popular content management systems, digital experience platforms, unique front-end frameworks, and progressive web apps.

BigCommerce offers our Big Open Data Solutions to retailers who desire more control over their data. You are allowed to put together a technology stack tailored specifically to your data demands.

Read Also: Volusion vs Shopify

Whereas, Salesforce Commerce Cloud can accommodate all types of eCommerce needs.

Even yet, the platform is recommended to more demanding and ambitious e-stores due to the potential offered by the variety of essential eCommerce capabilities and other, closely linked possibilities. 

Salesforce Commerce Cloud is a viable option for business owners who are still attempting to turn their organizations into reliable businesses in the eCommerce market thanks to its seamless scalability and responsiveness to ongoing modifications.

For all of these reasons, this eCommerce system is a sensible and useful option for business owners who are just getting started in eCommerce.

Questions about scaling commerce? Read this article Salesforce eCommerce integration and What is Salesforce Commerce Cloud Pricing? The Ultimate guide to having a better understanding of the topic.

Final Words

We have been meaning to write about the long-running argument BigCommerce vs Salesforce Commerce Cloud.

Everything according to the facts stated in the article boils down to one ‘what your business needs are’ if you know what it needs then you know which platform from BigCommerce vs Salesforce Commerce Cloud will meet your expectations and will help your business grow. 

For further information and queries from a Salesforce Commerce Cloud consultant, contact Folio3. 

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