Magento 2 Maintenance & Support Services in Australia
Keep your store secure and high-performing with expert Magento maintenance and support services in Australia. From bug fixes to new features, plus free Magento version upgrades for lifetime, we ensure your site runs smoothly and scales with your business.
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Premium Magento Support & Maintenance Services from Australia’s Leading Experts
As a Magento 2 Trained & Certified Solution Partner, we’re here to resolve all your Magento challenges and ensure your store runs smoothly—quickly getting you back to business.
Magento Admin Configuration
We expertly configure your Magento store and provide ongoing support for any technical queries, ensuring seamless operations for businesses across Melbourne, Sydney, and beyond. View More
UI/UX Development for Conversion-Driven Experiences
Our specialized UI/UX design and development services focus on creating a user-friendly interface that maximizes conversions and enhances satisfaction for your Australian customer base. View More
Magento Programming & Troubleshooting
Our certified Magento professionals tackle code bugs, fix errors, and resolve site crashes, keeping your online store in top shape for Melbourne, Sydney, and the rest of Australia. View More
Custom Backend Development & Support
Our managed support team addresses all backend issues—from HTTP services to MySQL configurations—ensuring your store operates efficiently, delivering a flawless shopping experience to your customers across Australia. View More
Magento Optimization & Hosting Management
We handle everything from hosting and domain management to performance optimization, delivering speed-boosting solutions tailored for merchants in Melbourne, Sydney, and nationwide. View More
Magento Extension Development & Installation
Whether you need a custom extension developed or support with installing existing ones, our expert team ensures your Magento store runs at peak functionality anywhere in Australia. View More
Server Management & Technical Support
Facing server issues? Our dedicated server administration team ensures your Magento store stays online and operates at optimal performance, supporting businesses across Australia. View More
Seamless Third-Party Application Integration
From ERP systems to marketing platforms, we help integrate essential third-party applications with your Magento store, streamlining business operations for Melbourne, Sydney, and all of Australia. View More
Get a Comprehensive Magento Maintenance Audit
Our experts will thoroughly assess your Magento site and deliver a detailed maintenance and support audit report within 48 hours!
Our 8-Step Magento 2 Support & Maintenance Process
Request Access
We start by requesting secure access to your Magento store, including the control panel, database, FTP, and hosting environment, to begin our work.
Sign Confidentiality Agreement
Your data privacy is our top priority. We sign a Non-Disclosure Agreement (NDA) to ensure complete confidentiality and protection of your sensitive information.
Comprehensive Initial Assessment
We conduct a swift yet thorough assessment of your site’s current status, identifying key areas that may need immediate attention or future optimization.
In-Depth Code Review
Our team performs a detailed code audit to detect modifications, bugs, or coding issues that might be affecting your site’s performance or security.
Extension Evaluation
We analyze all installed extensions to identify any that may be causing performance bottlenecks or compatibility conflicts, ensuring smooth integration with your Magento store.
Expert Troubleshooting
Leveraging our Magento expertise and diagnostic tools, we dive deep into error logs and performance metrics to troubleshoot and resolve any issues, whether simple or complex.
Performance Optimization
We enhance your site’s performance by addressing server configurations, fixing custom workflows, and implementing best practices to optimize speed and efficiency.
Rigorous Testing & Quality Assurance
Before completion, we conduct comprehensive testing across your entire site, ensuring seamless functionality, smooth operation, and an improved user experience.
Pick The Right Model For Magento Maintenance Services
At Folio3, we recognize how important it is to have a skilled and reliable team maintaining your Magento store’s performance. That’s why we offer flexible engagement models designed to meet your specific needs and budget.
Fixed Cost
This option is ideal for businesses looking to maintain their Magento store's performance with a clear budget and timeline. You can rely on our experienced team to efficiently handle your Magento maintenance needs. With a fixed cost, there are no surprise expenses, allowing you to focus on your store’s growth without stress.
Build Your Own Team
Need a specialized team for your Magento store? With this model, you can build a customized team of maintenance experts, developers, and project managers. You’ll have full transparency and control, with the flexibility to adjust your team as your needs evolve, ensuring long-term performance.
Dedicated Hiring
For businesses that require ongoing maintenance and performance improvements, our dedicated hiring model provides a team fully focused on your store. This ensures consistent attention, timely updates, and full control over the maintenance process to keep your Magento store running smoothly and at its best.
Maintenance and Support
Our ongoing Magento maintenance and support services are essential for keeping your Magento store at peak performance. We provide regular updates, security patches, and performance checks, ensuring your store stays fast, secure, and up-to-date for the long term.
Ready To Get Started?
You can rely on our team of experts to provide tailored Magento maintenance and support solutions that fit your business needs. Whether you need regular maintenance for your Magento store or advanced support for Magento 2 performance enhancements, we’ve got everything covered to keep your store running smoothly and efficiently.
Our Magento Integration Solutions
Can’t find the Integration Solution you were looking for?
Check out our Magento Projects
Folio3 has more than fifteen years of experience in designing and developing B2C and B2B ecommerce solutions and services to companies of different sizes.
- Automotive
- Magento
Multi-Region B2B Growth with Magento
- healthcare
- Magento 2
Custom Magento for Dental Sales Boost
- Life Sciences
- Magento 2
Unified eCommerce for Life Sciences
- Apparel / B2B
- Magento + Netsuite
Magento B2B Portal for Apparel Brand
Ready to Boost Your ROI?
Don't let hidden issues in your Magento store hold you back. Our detailed website audit will give you the insights you need to take your online business to the next level.
Frequent Ask Questions?
What are Magento support and maintenance services?
Magento support and maintenance services involve ongoing assistance to ensure your online store runs smoothly. This includes regular updates, security patches, bug fixes, performance optimization, and troubleshooting any issues that arise.
Why do I need Magento support for my store in Sydney?
Having dedicated Magento support ensures your store remains secure, up-to-date, and fully functional. This is crucial in Sydney’s competitive market to provide a seamless shopping experience for your customers.
How can Magento maintenance services benefit my business in Melbourne?
In Melbourne, regular Magento maintenance helps prevent downtime, enhances site performance, and improves user experience, ultimately leading to higher conversion rates and customer satisfaction.
What types of issues can your support team help with?
Our team can assist with a range of issues including server errors, slow loading times, security vulnerabilities, integration problems with third-party applications, and any bugs affecting your store’s functionality.
How often should I schedule maintenance for my Magento store?
We recommend regular magento maintenance checks at least once a month, but more frequent assessments may be necessary during peak seasons or after major updates to ensure optimal performance.
What is included in your Magento support packages?
Our packages typically include website health checks, security patch installations, bug fixes, performance optimization, extension management, and 24/7 technical support.
Can you help with migrating my existing store to Magento 2?
Yes! Our experienced team specializes in Magento 2 migration services to ensure a smooth transition while preserving your data and custom functionalities.
How quickly can you resolve issues that arise on my site?
Our support team is committed to fast response times. We prioritize urgent issues to minimize downtime and ensure your store remains operational.
Do you offer customized support plans for businesses in Australia?
Absolutely! We understand that each business has unique needs. We offer tailored support plans that fit the specific requirements of your Magento store in Sydney or Melbourne.
How do I get started with your Magento support services?
Getting started is easy! Simply contact us for a consultation, and we’ll assess your needs and create a customized maintenance plan to keep your Magento store running smoothly.
Book a discovery call with our experts.
Send in your details to get instant access to our calendar and book a convenient slot.
Please ensure to send sufficient details about your project so our experts can provide you the most value in the free consultation.
