BigCommerce Announces Changes to v2 Orders API Consignment Response

Contact Us

×

Get a Free Consultation

Attention BigCommerce Developers!

Change is coming to the v2 Orders API, and it’s one you can’t afford to overlook. 

Imagine your integrations breaking overnight simply because they’re not updated to match the new structure. That’s exactly what could happen if you rely on consignments or consignments.line_items and don’t act before August 17, 2025!

BigCommerce has announced a significant update to the v2 Orders API, set to take effect on August 17, 2025

This change introduces a new structure for side-loadable consignment resources, transitioning from an array format to an object format. 

Developers using consignments or consignments.line_items in their API integrations should prepare for this update to avoid disruptions.

Read Also: BigCommerce Presents The Next Big Thing – Experience Commerce Without Compromise

What Is Changing?

Currently, the API returns consignments as an array when requests include include=consignments or include=consignments.line_items.

Current Response Format:

{

  "consignments": [

    {

      "pickups": [...],

      "shipping": [...],

      "downloads": [...],

      "email": {...}

    }

  ]

}

Starting August 17, 2025, consignments will instead be returned as an object:

New Response Format:

{

  "consignments": {

    "pickups": [...],

    "shipping": [...],

    "downloads": [...],

    "email": {...}

  }

}

Impact on Developers

If your integration assumes consignments is an array, this change will break your functionality. Developers must update their logic and mappings to handle the new object-based structure to ensure seamless operation after the update.

Reasons for the Update

BigCommerce is making this change as part of its ongoing efforts to improve API consistency and usability. Transitioning to an object-based structure simplifies integration processes and provides developers with a predictable data format.

How to Prepare

1. Review Your Code

  • Check your API integrations for any use of include=consignments or include=consignments.line_items.
  • Update your logic to accommodate the new object-based structure.

2. Test the New Structure Early

  • To test your integration before the deadline, include the following flag in your requests: consignment_structure=object
  • This allows you to validate your integration with the updated response.

3. Consult Documentation

  • Detailed technical specifications and examples are available in the BigCommerce Developer Documentation to guide you through the transition.

Supporting Both Approaches for Now

BigCommerce has confirmed that for the time being, both the legacy array format and the new object format will be supported. However, after the deadline, only the updated structure will be available.

Take Action Now

To ensure uninterrupted performance, BigCommerce strongly recommends developers review and update their integrations well before the August 2025 deadline. 

Early testing using the new object-based response structure will be critical to identify and resolve potential issues proactively.

At Folio3, we specialize in smooth BigCommerce integrations and API updates. Our expert team is ready to help you adapt to these changes and ensure your systems remain optimized. 

For technical guidance or support, connect with the BigCommerce Developer Support Team or reach out to Folio3 for customized solutions. 

Stay prepared, update your integrations, and use this change to make your workflows more efficient. Let’s work together to build better solutions.

Read Also: BigCommerce Holdings Inc (BIGC) Stock Price Performance

About Author

Picture of Sairum Hussain

Sairum Hussain

Hey there I am a Senior Software Engineer at Folio3 having 5+ years of experience and strong expertise in SaaS-based eCommerce solutions, particularly in Bigcommerce. I am passionate about building and customizing user-friendly and high-quality online stores for customers. As part of my experience, I have customized checkout processes, integrated payment gateways, developed custom apps, and provided technical support to clients.

Table of Contents

Related Blogs

Developing BigCommerce Custom Payment Gateway
BigCommerce

Developing BigCommerce Custom Payment Gateway

Understanding BigCommerce Architecture BigCommerce is a SaaS eCommerce platform, meaning merchants do not have direct access to core files like in Magento or WooCommerce. Therefore, a custom payment gateway in BigCommerce doesn’t mean embedding your code directly into the checkout. Instead, you build an external integration using the BigCommerce APIs, Checkout SDK, and Payments API

Read More
Selling on Amazon through BigCommerce: Complete Walkthrough
BigCommerce

Selling on Amazon through BigCommerce: Complete Walkthrough

Selling on Amazon can be a lucrative opportunity for businesses looking to expand their reach and tap into a massive customer base.  However, if you’re a new seller, then creating a seller central account and selling your products on Amazon can be a bit of a complex process.  Fortunately, BigCommerce offers a powerful platform that

Read More
Ecommerce Returns Management: 12 Best Practices to Streamline Your Reverse Flow
BigCommerce

Ecommerce Returns Management: 12 Best Practices to Streamline Your Reverse Flow

Returns reached $890 billion in 2024, with projections suggesting return rates could surge to 24.5% by 2025. When 85% of customers won’t purchase from you again after a poor returns experience, ecommerce returns management has become a strategic imperative. The companies winning aren’t avoiding returns, they’re mastering them as a competitive advantage. Summary Understanding return

Read More