{"id":8590,"date":"2022-06-07T05:14:54","date_gmt":"2022-06-07T05:14:54","guid":{"rendered":"https:\/\/ecommerce.folio3.com\/blog\/?p=8590"},"modified":"2022-11-23T08:30:07","modified_gmt":"2022-11-23T08:30:07","slug":"salesforce-360","status":"publish","type":"post","link":"https:\/\/ecommerce.folio3.com\/blog\/salesforce-360\/","title":{"rendered":"Salesforce 360 Simplified: A Detailed Overview With Its Key Features"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">At present, most businesses find it difficult to build a unique perspective on each customer. The ability to deliver a consistent user experience across several platforms and channels is becoming more widespread. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This will not only foster excellent teamwork among all employees, but it will also aid your company&#8217;s growth.<\/span><span style=\"font-weight: 400;\"> You&#8217;ll need the correct digital solution to accomplish these goals.\u00a0<\/span><b>Salesforce 360<\/b><span style=\"font-weight: 400;\">\u00a0is, in a nutshell, necessary.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To comprehend\u00a0<\/span><b>Salesforce 360<\/b><span style=\"font-weight: 400;\">, you must first comprehend the <a href=\"https:\/\/ecommerce.folio3.com\/salesforce-commerce-cloud-development\/\">Salesforce Commerce Cloud development<\/a>.<\/span><\/p>\n<p><a href=\"https:\/\/ecommerce.folio3.com\/salesforce-commerce-cloud\/\"><b>Salesforce Commerce Cloud<\/b><\/a><span style=\"font-weight: 400;\">, the market leader in CRM solutions, is known for releasing software that helps businesses run more efficiently. Among its many aspects are marketing, merchandising, content, promotions, customer service, fulfilment, and artificial intelligence. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Salesforce Customer 360 encompasses the entire Salesforce product suite. Customer 360 is, in effect, a synthesis of all of Salesforce&#8217;s software offerings.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you&#8217;re already using Salesforce as your CRM,\u00a0<\/span><b>Salesforce Commerce Cloud integration<\/b><span style=\"font-weight: 400;\">\u00a0can help you improve customer experiences.<\/span><\/p>\n<p style=\"padding-top: 1em!important; padding-bottom: 1em!important; width: 100%; display: block; font-weight: bold; background-color: #ecf0f1; border: 0!important; border-left: 4px solid #4b71fc!important;\">Questions about scaling commerce? Read this article\u00a0<a href=\"https:\/\/ecommerce.folio3.com\/blog\/salesforce-ecommerce-integration\/\">Salesforce eCommerce integration<\/a> to have a better understanding of the topic.<\/p>\n<p><span style=\"font-weight: 400;\">It&#8217;s much easier to create appropriate marketing strategies and provide tailored purchasing experiences when your eCommerce platform is integrated into your CRM and database.\u00a0<\/span><\/p>\n<h2><b>What\u00a0<\/b><a href=\"https:\/\/ecommerce.folio3.com\/salesforce-b2b-commerce-integration\/\"><b>Salesforce B2B Commerce Integration<\/b><\/a><b>\u00a0<\/b><b>offers you<\/b><\/h2>\n<p><b>Salesforce Commerce Cloud<\/b><span style=\"font-weight: 400;\">\u00a0is one of the most prominent CRM platforms on the market, and it has developed rapidly in recent years. It has several important features, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><b>Dynamic Dashboards<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Salesforce&#8217;s Dynamic Dashboards provide key data such as Market Trends and Customer Behavior to demonstrate to you how well your business is performing. It also makes creating dashboards and real-time reports a breeze.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><b>Email Integrations<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Salesforce can sync your appointments and agendas with Microsoft Outlook and Gmail, for example. <\/span><span style=\"font-weight: 400;\">It also allows you to retrieve important emails even if you are not linked to the network and develop personalized templates for possible clients.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><b>Real-time Analytics<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Salesforce Analytics helps you to see your users&#8217; data in a visual format. When users are perplexed by large amounts of data, Salesforce Analytics will help them organize it in a way that is both valuable and understandable.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><b>Collaboration Tools<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Salesforce Collaboration capabilities allow individuals of various teams to communicate in real-time. Through regular communication, each team is kept up to date on the work of its partner teams.<\/span><\/p>\n<p><b>Salesforce 360<\/b><span style=\"font-weight: 400;\">\u00a0is a platform engineered to help companies interact with customers by promoting a unified customer profile through internal operations such as Marketing Cloud and Sales Cloud. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">It improves internal collaboration by bringing together analytics, sales, marketing, service, commerce, and IT into one CRM platform. Customer 360 creates a uniform consumer profile and ID based on this information that can be used throughout all Salesforce and application programs. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This data can be shared across your organization to assist establish a consistent customer experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Businesses can pursue digitalization whilst accentuating the customer experience with\u00a0<\/span><b>Salesforce 360<\/b><span style=\"font-weight: 400;\">. Businesses can save time by using Einstein AI and intelligent suggestions to automate repetitive operations.<\/span><\/p>\n<p style=\"padding-top: 1em!important; padding-bottom: 1em!important; width: 100%; display: block; font-weight: bold; background-color: #ecf0f1; border: 0!important; border-left: 4px solid #4b71fc!important;\">Questions? Ask about Salesforce Commerce Cloud pricing, implementation, or anything else. Also, Read this Guide <a href=\"https:\/\/ecommerce.folio3.com\/blog\/what-is-salesforce-commerce-cloud\/\">What Is Salesforce Commerce Cloud?<\/a><\/p>\n<p><span style=\"font-weight: 400;\">Tableau allows you to keep track of real-time analytics and data, ensuring that you are constantly up to date on what&#8217;s going on in your business. Finally, Mulesoft enables the safe and secure connection of all company data. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is only the tip of the iceberg in terms of what Customer 360 can do.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This guide will provide you with a comprehensive overview of\u00a0<\/span><b>Salesforce 360<\/b><span style=\"font-weight: 400;\">, including its most important features. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">You&#8217;ll learn about\u00a0what <\/span><b>Salesforce 360<\/b><span style=\"font-weight: 400;\">\u00a0and its Data Manager is. Later in the blog, you will learn more about\u00a0<\/span><b>Salesforce 360<\/b><span style=\"font-weight: 400;\"> key features, its use cases, and the pricing of the\u00a0<\/span><b>Salesforce 360<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"> So, shall we begin?<\/span><\/p>\n<h2><b>Introduction To\u00a0<\/b><b>Salesforce 360<\/b><b>\u00a0Platform?<\/b><\/h2>\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2022\/06\/salesforce-360-customer-360.jpg\" \/><em>Image Credits: Forcivity.com\u00a0<\/em><\/p>\n<p><b>Salesforce 360,<\/b><span style=\"font-weight: 400;\">\u00a0also goes by different names including Salesforce Customer 360 or Salesforce c360, is a technology that enables companies to link Salesforce apps and create a unified customer view by establishing a unified customer ID. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">MuleSoft&#8217;s functionality is integrated into it, allowing organizations to interact with any app, data source, or device to every cloud service or on-premise server. It was introduced at Dreamforce in 2018.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> Combining Analytics, Sales, Marketing, Service, Commerce, and IT \u2013Information Technology, into one CRM platform it is promoting corporate communication.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With\u00a0<\/span><b>Salesforce 360<\/b><span style=\"font-weight: 400;\">, organizations can anticipate digitalization while concentrating on the customer experience. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Businesses can save time by automating repetitive procedures with Einstein AI \u2013Artificial Intelligence and knowledgeable recommendations. Finally,\u00a0<\/span><b>Salesforce 360 connects<\/b><span style=\"font-weight: 400;\">\u00a0all of your company&#8217;s data in a safe and secure manner. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In terms of what\u00a0<\/span><b>Salesforce 360<\/b><span style=\"font-weight: 400;\">\u00a0can achieve, this is only the tip of the iceberg. There are several other elements that come together to produce a powerful tool.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now let\u2019s talk about the\u00a0<\/span><b>Salesforce 360<\/b><span style=\"font-weight: 400;\">\u00a0Data Manager a little. We think it is necessary for you to read about the Data Manager as well, as it will further help you in guiding with the best of the understandings regarding the\u00a0<\/span><b>Salesforce 360<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p style=\"padding-top: 1em!important; padding-bottom: 1em!important; width: 100%; display: block; font-weight: bold; background-color: #ecf0f1; border: 0!important; border-left: 4px solid #4b71fc!important;\"><strong>\u00a0Read: How to Boost <a href=\"https:\/\/ecommerce.folio3.com\/blog\/boost-performance-salesforce-commerce-cloud\/\">Performance Salesforce Commerce Cloud<\/a><\/strong><\/p>\n<p><span style=\"font-weight: 400;\">The Data Manager in Salesforce 360 enables businesses to access the true value of the information and integrate it across cloud platforms. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">It&#8217;s a tool that improves how Salesforce&#8217;s B2C solutions, such as <a href=\"https:\/\/ecommerce.folio3.com\/salesforce-b2c-commerce\/\">Salesforce B2C Commerce<\/a>, Service, and Marketing, connect. Instead of duplicating data, each user&#8217;s data is stitched with each other as part of a personalized customer identity with a unique ID. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a result, previous events, exchanges, and other customer information are centralized and recorded.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In a word, the Salesforce 360 Data Manager allows companies to generate a single monolithic consumer profile that could be shared across several teams and platforms, such as sales and customer service. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Resultantly, customer service has improved, marketing has improved, and personalization has improved, culminating in a win scenario for both consumers and businesses.<\/span><\/p>\n<p style=\"padding-top: 1em!important; padding-bottom: 1em!important; width: 100%; display: block; font-weight: bold; background-color: #ecf0f1; border: 0!important; border-left: 4px solid #4b71fc!important;\"><strong>You might also want to read:\u00a0<\/strong>Benefits of using\u00a0<a href=\"https:\/\/ecommerce.folio3.com\/blog\/migrate-to-salesforce-commerce-cloud\/\" target=\"_blank\" rel=\"noopener\">eCommerce Site Migration<\/a><\/p>\n<h2><b>Key Features Of Salesforce 360<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Salesforce 360 promises to combine all of a customer&#8217;s sales, services, marketing, and community functions under one roof. Some of Salesforce 360&#8217;s important features are as follows:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><b>Unified Data And Consent Management<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Companies can combine all of their client data to create rich, detailed profiles of their customers. In areas like Email Marketing and Digital Advertising, Salesforce&#8217;s Agreement Management platform can help firms get client consent rapidly.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><b>Improved Customer Segmentation<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Companies can utilize Customer Segmentation to target certain demographics, interaction history, and other consumer data to target specific groups of consumers.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><b>Customized Customer Engagement<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">An organization can leverage customer data throughout Marketing, Sales, and Customer Service after the target population has been identified. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Based on the identifications, customers and potential customers will experience a constant, consistent experience throughout all Marketing channels.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><b>Employees Empowerment.<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Give everybody the tools they need to provide superior customer service<\/span><span style=\"font-weight: 400;\">. Slack enables employees to communicate more effectively with one another and with the apps employees use daily, from any location. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Everyone can be more productive, engage in compassion, and scale loyalty-building customer service with Einstein AI. And Trailhead, our yet another learning site, provides free, entertaining &#8220;trails&#8221; to help your employees master important skills.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><b>Data Analytics<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Applying actionable information to targeted individuals is an important aspect of creating a strong customer engagement strategy. It offers a variety of solutions that are required to get a thorough image of your company&#8217;s performance! <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Salesforce is a platform that enables you to aggregate client data from many sources, allowing you to keep all of your clients&#8217; information under one roof. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">It will also assist you in analyzing trends, developing items that meet specific client expectations, and making informed choices about what needs to be met.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><b>Einstein Insights<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Artificial Intelligence \u2013AI, optimization for you companies can further continue to explore its hows and whens to interact with customers in order to boost customer loyalty and commercial performance.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><b>Grows Your Business<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Customers nowadays have higher expectations of your company. Teams can try to meet these objectives if they have a shared vision of their consumers. <\/span><span style=\"font-weight: 400;\">Consequently, sales are completed more quickly. Marketing is spot<\/span><span style=\"font-weight: 400;\"> on. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">More smiles accompany the service. And it&#8217;s the client loyalty that propels a company&#8217;s growth.<\/span><\/p>\n<h2><b>Use Cases of\u00a0<\/b><b>Salesforce 360<\/b><\/h2>\n<p style=\"text-align: center;\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2022\/06\/use-cases-of-salesforce-360.webp\" width=\"656\" height=\"275\" \/><em>Image Source: cloudinary.com<\/em><\/p>\n<p><b>Salesforce 360<\/b><span style=\"font-weight: 400;\">\u00a0has a wide range of applications. The use cases listed below will demonstrate how\u00a0<\/span><b>Salesforce 360<\/b><span style=\"font-weight: 400;\">\u00a0can assist your business.<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Marketing And Sales\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customization\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer Care<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Innovative Agility\u00a0<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><b>Marketing And Sales\u00a0<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Any successful marketing strategy relies on the ability to provide solutions to a customer&#8217;s problem. If the Marketing and Sales teams have no prior understanding of the customer, your plan will be lacking in focus. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your Marketing and Sales teams, on the other hand, will be able to more effectively pitch solutions and products with the support of\u00a0<\/span><b>Salesforce 360<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><b>Customization\u00a0<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Customization is not only a crucial aspect of a successful customer relationship strategy, but it&#8217;s also a good way to improve customer experience throughout your company.\u00a0<\/span><\/p>\n<p><b>Salesforce 360<\/b><span style=\"font-weight: 400;\">\u00a0allows you to provide customized engagement based on data from the customer&#8217;s profile, resulting in a seamless customer experience.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><b>Customer Care<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">When we talk about technical support or intricate features of your product, customers might lack the background information to correctly describe an issue. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can track, record, and exchange facts and information across multiple systems and channels using Customer 360. This feature makes it easier for customer service and support teams to provide more effective solutions.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">\n<h3><b>Innovative Agility\u00a0<\/b><\/h3>\n<\/li>\n<\/ul>\n<p><b>Salesforce 360<\/b><span style=\"font-weight: 400;\">\u00a0focuses on innovation and makes it possible by speeding up and shortening the time to value in customer data management implementations. As a result, individual client records are maintained in the most creative manner feasible.<\/span><\/p>\n<p style=\"padding-top: 1em!important; padding-bottom: 1em!important; width: 100%; display: block; font-weight: bold; background-color: #ecf0f1; border: 0!important; border-left: 4px solid #4b71fc!important;\">Read about top Salesforce\u00a0trends that will help businesses keep up with all the latest\u00a0<a href=\"https:\/\/ecommerce.folio3.com\/blog\/salesforce-future\/\"><b>Salesforce future<\/b><\/a>\u00a0developments<\/p>\n<h2><b>Pricing Of Salesforce 360<\/b><\/h2>\n<p><b>Salesforce 360<\/b><span style=\"font-weight: 400;\">\u00a0has a subscription-based pricing strategy, with each &#8220;Edition&#8221; including a range of solutions. Additional features are also offered as &#8220;Add-ons,&#8221; however they are added on a case-by-case basis for businesses looking to build a bespoke solution.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The starter is the basic plan that is Edition Platform Starter which is priced around $25 per person per month and is payable annually, and is available to businesses. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Platform Plus is a much more advanced model that is invoiced annually and costs $100 per user every month. Add-ons, on the other hand, will increase the total cost.<\/span><\/p>\n<p><a href=\"https:\/\/ecommerce.folio3.com\/contact-us\/?utm_source=blog&amp;utm_medium=salesforce-360-blog&amp;utm_campaign=internal-linking\"><img decoding=\"async\" src=\"https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2022\/09\/SalesForce-commerce-development.png\" \/><\/a><\/p>\n<h2><span style=\"font-weight: 400;\">\u00a0<\/span><b>Final Words<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The features of\u00a0<\/span><b>Salesforce 360<\/b><span style=\"font-weight: 400;\">\u00a0can help a firm improve both its internal procedures but also its consumer experience. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Salesforce 360 enables businesses that are just beginning their digital journey to stay ahead of technological advances and provide the finest solutions for their customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The purpose of this post was to provide an overview of Salesforce 360 and its important features. You learned more about Salesforce 360 Data Manager and its different use cases. You also learned about the\u00a0<\/span><b>Salesforce 360<\/b><span style=\"font-weight: 400;\">\u00a0pricing. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a result, it provides a 360-degree view of customers and raises customer experience to whole new heights.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Using the capabilities of technology like\u00a0<\/span><b>Salesforce 360<\/b><span style=\"font-weight: 400;\">\u00a0may help an organization improve not only its internal operations but also its customer experience. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, a large expenditure like\u00a0<\/span><b>Salesforce 360<\/b><span style=\"font-weight: 400;\">\u00a0necessitates consideration, time, and sound counsel from Salesforce specialists.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For further information regarding\u00a0<\/span><b>Salesforce 360<\/b><span style=\"font-weight: 400;\">\u00a0or any other\u00a0<\/span><b>Salesforce Commerce Cloud integrations,\u00a0<\/b><span style=\"font-weight: 400;\">you wanted to have for your business contact team Folio3, one of the leading\u00a0<\/span><a href=\"https:\/\/ecommerce.folio3.com\/salesforce-commerce-cloud-consultants\/\"><b>Salesforce Commerce Cloud Consultants<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At present, most businesses find it difficult to build a unique perspective on each customer. The ability to deliver a consistent user experience across several platforms and channels is becoming more widespread. This will not only foster excellent teamwork among all employees, but it will also aid your company&#8217;s growth. You&#8217;ll need the correct digital<\/p>\n","protected":false},"author":1,"featured_media":8591,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[51],"tags":[55],"class_list":{"0":"post-8590","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-salesforce-commerce-cloud","8":"tag-salesforce-commerce-cloud-development"},"acf":[],"featured_image_data":{"src":"https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2022\/06\/Salesforce-360.jpg","alt":"Salesforce 360","caption":""},"_links":{"self":[{"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/posts\/8590"}],"collection":[{"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/comments?post=8590"}],"version-history":[{"count":0,"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/posts\/8590\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/media\/8591"}],"wp:attachment":[{"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/media?parent=8590"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/categories?post=8590"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/tags?post=8590"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}