{"id":22502,"date":"2023-12-15T13:57:52","date_gmt":"2023-12-15T13:57:52","guid":{"rendered":"https:\/\/ecommerce.folio3.com\/blog\/?p=22502"},"modified":"2023-12-15T14:06:01","modified_gmt":"2023-12-15T14:06:01","slug":"steps-to-reduce-abandoned-cart-rates-on-bigcommerce-store","status":"publish","type":"post","link":"https:\/\/ecommerce.folio3.com\/blog\/steps-to-reduce-abandoned-cart-rates-on-bigcommerce-store\/","title":{"rendered":"Practical Steps To Reduce Abandoned Cart Rates on Your BigCommerce Store"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Cart abandonment is a frustrating reality for any online store owner. According to Baymard Institute, the average cart abandonment rate sits at a staggering 69.57%. This means nearly 7 out of 10 potential customers leave items in their carts without completing their purchases.<\/span><\/p>\n<p style=\"text-align: center;\"><strong>Read Also:<\/strong> <a href=\"https:\/\/ecommerce.folio3.com\/blog\/how-to-backup-bigcommerce-store\/\">How to Backup BigCommerce Store?<\/a><\/p>\n<p><strong>Steps you can take to reduce your cart abandonment rate:<\/strong><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<h2><strong>1. Optimize Mobile Checkout<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Ensure your checkout process is optimized for mobile, with a responsive design and large touch-friendly buttons.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<h2><strong>2. Simplify Checkout Navigation<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">A complex checkout process is one of the leading causes of cart abandonment. Make sure your checkout flow is streamlined and easy to navigate. Use a clear and concise layout, with minimal steps and distractions. Consider offering a one-page checkout to minimize the number of clicks required to complete a purchase.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<h2><strong>3. Use Pop-ups to Prevent Cart Abandonment<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Exit-intent pop-ups can be an effective way to capture customers&#8217; attention before they leave your site. These pop-ups appear when a user is about to close the browser window, offering them a discount or other incentive to complete their purchase. However, avoid setting off pop-ups too frequently and ensure they are relevant to the abandoned cart.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<h2><strong>4. Make Extra Costs Visible<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Hidden fees and unexpected shipping charges are major deterrents for shoppers. Be transparent about all costs associated with a purchase, including shipping, taxes, and potential return fees. Display these costs clearly throughout the checkout process, so customers are not surprised by additional charges at the final step.<\/span><\/p>\n<h2><strong>5. Leverage BigCommerce Abandoned Cart Saver<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">By understanding why customers are abandoning their carts, you can take targeted action to address specific issues. Use analytics tools to track abandoned carts bigcommerce rates and identify common pain points in your checkout process.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<h2><strong>6. Track and Analyze Abandonment Data<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Take targeted action to address specific issues. Use analytics tools to track abandoned cart bigcommerce rates and identify common pain points in your checkout process.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<h2><strong>7. Keep the Cart Easily Accessible<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Make it easy for customers to access their carts and resume their purchases. Allow users to save their carts for later, and integrate bigcommerce abandoned cart email recovery to remind them about the items they left behind. Consider offering a guest checkout option to avoid the need for account creation, further simplifying the process.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<h2><strong>8. Conduct A\/B Testing:<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Test different variations of your checkout page to see what works best for your customers. A\/B testing allows you to experiment with different designs, layouts, and call-to-actions to identify the combination that results in the highest conversion rate.<\/span><\/p>\n<p style=\"text-align: center;\"><strong>Read Also:<\/strong> <a href=\"https:\/\/ecommerce.folio3.com\/blog\/how-to-launch-bigcommerce-store\/\" target=\"_blank\" rel=\"noopener\">How To Launch BigCommerce Store Successfully<\/a><\/p>\n<h2><strong>Conclusion<\/strong><\/h2>\n<p><b><\/b>By implementing these practical steps, BigCommerce store owners can significantly reduce their cart abandonment rates and maximize their sales potential. Partnering with a <a href=\"https:\/\/ecommerce.folio3.com\/bigcommerce-development-company\/\" target=\"_blank\" rel=\"noopener\">BigCommerce development company<\/a> can be instrumental in creating a seamless and customer-centric checkout process, which is key to converting browsers into loyal customers.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cart abandonment is a frustrating reality for any online store owner. According to Baymard Institute, the average cart abandonment rate sits at a staggering 69.57%. This means nearly 7 out of 10 potential customers leave items in their carts without completing their purchases. Read Also: How to Backup BigCommerce Store? Steps you can take to<\/p>\n","protected":false},"author":59,"featured_media":22503,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[28],"tags":[197],"class_list":{"0":"post-22502","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-bigcommerce","8":"tag-abandoned-carts-bigcommerce"},"acf":[],"featured_image_data":{"src":"https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2023\/12\/5674592_53530_750x394.webp","alt":"Abandoned Carts BigCommerce","caption":""},"_links":{"self":[{"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/posts\/22502"}],"collection":[{"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/users\/59"}],"replies":[{"embeddable":true,"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/comments?post=22502"}],"version-history":[{"count":0,"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/posts\/22502\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/media\/22503"}],"wp:attachment":[{"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/media?parent=22502"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/categories?post=22502"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/tags?post=22502"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}