{"id":18317,"date":"2023-05-04T09:19:10","date_gmt":"2023-05-04T09:19:10","guid":{"rendered":"https:\/\/ecommerce.folio3.com\/blog\/?p=18317"},"modified":"2023-05-04T09:19:10","modified_gmt":"2023-05-04T09:19:10","slug":"salesforce-commerce-cloud-local-erp-integration","status":"publish","type":"post","link":"https:\/\/ecommerce.folio3.com\/blog\/salesforce-commerce-cloud-local-erp-integration\/","title":{"rendered":"How to Perform Salesforce Commerce Cloud Local ERP Integration?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Salesforce Commerce Cloud is a powerful and versatile e-commerce platform that has become increasingly popular in recent years. It provides the ability to create powerful customer experiences, drive sales, and manage inventory all in one place. However, while it offers many advantages, challenges still need to be overcome.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One of the most significant challenges is ensuring seamless integration between your local ERP system and Salesforce Commerce Cloud. Fortunately, with the right approach and the right tools, you can easily perform <\/span>Salesforce Commerce Cloud local ERP integration.<\/p>\n<p><span style=\"font-weight: 400;\">This blog will discuss how to perform the integration and its benefits.<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Salesforce commerce cloud is the world&#8217;s leading e-commerce solution that generates $21.25 billion in total annual revenue. Over the previous calendar year, revenue grew by 24.27%.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">About 20% of the global CRM industry is controlled by Salesforce, while sales of the company&#8217;s Service Cloud account for 31% of its total income.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Companies that consider<\/span> Salesforce Commerce Cloud Migration<span style=\"font-weight: 400;\">, on average, will see a 25% of the increase in their ROI.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">So if you are looking for a way to streamline your business operations and get the most out of Salesforce Commerce Cloud, then local ERP integration is the way to do so. Keep on reading to learn all about how to perform<\/span> Salesforce Commerce Cloud local ERP integration<span style=\"font-weight: 400;\"> easily.<\/span><\/p>\n<h2><b>What is Salesforce Commerce Cloud?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Salesforce Commerce Cloud is a cloud-based eCommerce platform that allows businesses to create, manage, and optimize their online sales operations and customer experiences.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It provides an end-to-end solution to manage the customer journey, from product discovery and browsing to the shopping cart and checkout to post-purchase customer service.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Salesforce Commerce Cloud also provides a suite of tools to help businesses personalize the customer experience and manage their digital marketing and sales operations. Features like predictive analytics, AI-powered recommendations, and integrated payment systems enable businesses to optimize their online sales.<\/span><\/p>\n<h2><b>What is Local ERP Integration?\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Local ERP integration is the process of connecting the ERP (enterprise resource planning) system of a business to other local systems or applications, such as accounting software, customer relationship management systems, and other business applications.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is done to ensure that data from all systems are integrated and accessible from one central location. The integration allows for faster and more accurate data sharing, leading to better decision-making and increased efficiency. As Local ERPs are hosted on-premises.<\/span><\/p>\n<h2><b>Benefits of Salesforce Commerce Cloud Local ERP Integration<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Following are the benefits that you should know before implementing the integration:<\/span><\/p>\n<h3><b>Increased Efficiency\u00a0<\/b><\/h3>\n<p>Salesforce Commerce Cloud integration<span style=\"font-weight: 400;\"> with a local ERP system can help streamline business processes, enabling more efficient management of inventory, orders, and customer data. This eliminates the need to manually enter data in multiple systems, lowering the possibility of mistakes and saving time.<\/span><\/p>\n<h3><b>Improved Decision-Making<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Making more informed decisions becomes possible with real-time access to sales and inventory data from multiple systems. By doing so, it will be possible to guarantee that the most profitable selections are made to keep the clients satisfied.<\/span><\/p>\n<h3><b>Automated Processes\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Businesses may automate the data transfer process between local ERP systems and Salesforce Commerce Cloud by linking the two platforms. This will leave no need for manual data entry, and more valuable operations may be accomplished with the time and resources saved.<\/span><\/p>\n<h3><b>Improved Customer Service\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">With the integration of the two systems, customers will be able to access more accurate information faster. By having access to real-time data, businesses can respond to customer inquiries quickly and accurately. This can lead to a better overall customer experience, which can help to increase customer loyalty.\u00a0<\/span><\/p>\n<h3><b>Reduced Costs\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">By integrating <\/span>Salesforce Commerce Cloud<span style=\"font-weight: 400;\"> with a local ERP system, businesses can reduce costs associated with manual data entry, such as labor costs and expenses associated with inaccuracies caused by manual errors. This can result in significant cost savings over time.<\/span><\/p>\n<h3><b>Increased Visibility<\/b><\/h3>\n<p>Salesforce Commerce Cloud Local ERP Integration<span style=\"font-weight: 400;\"> might offer a more comprehensive picture of the company. In addition to helping to ensure that consumers are better serviced, this can assist in identifying areas where improvements can be made.<\/span><\/p>\n<h2><b>What is Necessary for Local ERP Integration?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">There are several things essential to be checked for the Local ERP integration. You may hire a <\/span><b>Salesforce commerce cloud consultant<\/b><span style=\"font-weight: 400;\"> to ensure this. Here is what you need to get the job done:<\/span><\/p>\n<h3><b>Establishing Data Exchange\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">An essential part of local ERP integration is to establish a data exchange between the two systems. Data exchange is typically done through an API, or application programming interface, which allows the two systems to share information.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Depending on the integrated systems, the API could require specific codes, such as OData or SOAP, or could be more general, such as XML or JSON. It is important to ensure that the data exchange is secure and that the right data is flowing between the two systems.<\/span><\/p>\n<h3><b>Setting Up Connectors\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">To ensure the proper exchange of data, the two systems must be connected in some way. This is typically done through the use of connectors, which can be either custom-built or bought off the shelf. The connector should be designed to ensure that data is transferred quickly and securely between the two systems and that it is easy to use.<\/span><\/p>\n<h3><b>Choosing the Right Systems<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Another necessary thing is to choose the right systems for the job. This includes selecting systems that are compatible with one another and will be able to handle the types of data that need to be exchanged.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is important to select systems that are robust and reliable, as well as easy to use and maintain. Additionally, it is important to consider the cost of the integration, as this can significantly impact the overall budget.<\/span><\/p>\n<h2><b>Steps for Performing Local ERP Integration<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">In order to start with the integration of local ERP, you will require two most important things. First is the accurate hardware, which is usually decided according to your need. Secondly, you will need the ERP software which can establish a local ERP connection with Salesforce.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One such ERP software is Microsoft Dynamic 365. It contains all the necessary elements of an ERP system with the addition of advanced Analytics and app building. As we all know, Salesforce is mainly used for automation; hence you will require powerful software like Microsoft Dynamic 365, which can handle all the automation capabilities of Salesforce.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Moreover, in order to connect these both for a Local ERP integration require some steps from the user side.\u00a0<\/span><\/p>\n<p><b>Step Number 1: Logging in to RoBO MQ<\/b><\/p>\n<p><span style=\"font-weight: 400;\">RoboMQ will work as an app that will create actions in Microsoft Dynamic 365 for each procedure in Salesforce. Hence you have to create an account here.<\/span><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-18331 size-full\" src=\"https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2023\/05\/sfcc-1.png\" alt=\"log-in-to-robo-mq\" width=\"512\" height=\"230\" srcset=\"https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2023\/05\/sfcc-1.png 512w, https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2023\/05\/sfcc-1-300x135.png 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/p>\n<p><b>Step Number 2: Locating Dynamic 365<\/b><\/p>\n<p><span style=\"font-weight: 400;\">After creating an account, you will be redirected to the RoboMQ dashboard. In the dashboard, you will see a lot of apps, just search for Dynamic 365 and select it.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-18332 size-full\" src=\"https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2023\/05\/sfcc-2.png\" alt=\"dynamics-365-crm\" width=\"393\" height=\"202\" srcset=\"https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2023\/05\/sfcc-2.png 393w, https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2023\/05\/sfcc-2-300x154.png 300w\" sizes=\"(max-width: 393px) 100vw, 393px\" \/><\/p>\n<p><b>Step Number 3: Fill in the Details<\/b><\/p>\n<p><span style=\"font-weight: 400;\">After you click, it will open a dialog box that will ask for your \u201cFlow name\u201d and \u201cFlow Info.\u201d This is basically to create a new workflow for your ERP. Fill in these details and click on \u201cCreate Flow.\u201d<\/span><br \/>\n<img decoding=\"async\" class=\"aligncenter wp-image-18333 size-full\" src=\"https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2023\/05\/sfcc-3.png\" alt=\"creating-new-flow-for-erp\" width=\"507\" height=\"258\" srcset=\"https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2023\/05\/sfcc-3.png 507w, https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2023\/05\/sfcc-3-300x153.png 300w\" sizes=\"(max-width: 507px) 100vw, 507px\" \/><\/p>\n<p><b>Step Number 4: Create a trigger<\/b><\/p>\n<p><span style=\"font-weight: 400;\">It is time to create a trigger that could be responded to via Salesforce. Simply click on Object Created to enable a trigger for a new function and select polling. Polling will process each action individually; for example, if you make an action to retrieve names, then it will retrieve names one by one. You can also select Bulk Data feed for retrieving bulk data like sales information.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-18334 size-full\" src=\"https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2023\/05\/sfcc-4.png\" alt=\"create-a-trigger-on-erp\" width=\"512\" height=\"312\" srcset=\"https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2023\/05\/sfcc-4.png 512w, https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2023\/05\/sfcc-4-300x183.png 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/p>\n<p><b>Step Number 5: Link Account<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Now Click on Link Account, and it will ask you for the Dynamic 365 URL, which you can easily copy from the address bar and paste into the \u201cInstance URL\u201d field and click on Link Account.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-18341 size-full\" src=\"https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2023\/05\/sfcc-7.png\" alt=\"link-salesforce-and-dynamics-365-crm\" width=\"480\" height=\"356\" srcset=\"https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2023\/05\/sfcc-7.png 480w, https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2023\/05\/sfcc-7-300x223.png 300w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><\/p>\n<p><b>Step Number 6: Grant Permission<\/b><\/p>\n<p><span style=\"font-weight: 400;\">It will ask you for RoboMQ permission; just check the box for granting permission.<\/span><\/p>\n<p><b>Step Number 7: Choosing an Entity<\/b><\/p>\n<p><span style=\"font-weight: 400;\">After you grant the permission, it will automatically open the entity configuration screen. In this screen, you will choose sync timings and object entity types to specify your data.\u00a0 Fill in all the details according to your need and click on Save.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-18338 size-full\" src=\"https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2023\/05\/sfcc-5-1.png\" alt=\"entity-configuration-screen\" width=\"512\" height=\"218\" srcset=\"https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2023\/05\/sfcc-5-1.png 512w, https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2023\/05\/sfcc-5-1-300x128.png 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/p>\n<p><b>Step Number 8: Add an App<\/b><\/p>\n<p><span style=\"font-weight: 400;\">After clicking on save, it will show you the summary of all the configurations of Microsoft Dynamic 365 and the \u201c+Action\u201d button to add an app like Salesforce for actions.<\/span><\/p>\n<p><b>Step Number 9: Select Salesforce<\/b><\/p>\n<p><span style=\"font-weight: 400;\">After you click on create a workflow, it will open your Microsoft Dynamic 365 workspace, where you can configure and connect it with other apps like Salesforce. You can easily search for Salesforce from the search bar. After that, click on Choose an Action.<\/span><\/p>\n<p><b>Step Number 10: Choose An Action<\/b><\/p>\n<p><span style=\"font-weight: 400;\">After you click on \u201cChoose an Action,\u201d You will see three options for various purposes. However, their main purpose will remain the same, which is to reply to an event trigger. In this example, let\u2019s opt for \u201cCreate Object,\u201d as it will create a new response for a trigger which can be anything like \u201cRetrieve Name\u201d or anything else.<\/span><\/p>\n<p><b>Step Number 11: Link Account<\/b><\/p>\n<p><span style=\"font-weight: 400;\">After selecting an object, click on link account, and it will open a prompt. Fill in the details and just click next.<\/span><\/p>\n<p><b>Step Number 12: Select Entities<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Now, it will ask you to select entities. Select the same entities you selected for Microsoft Dynamics 365 in step number 7.<\/span><\/p>\n<p><b>Step Number 13: Mapping the Trigger<\/b><\/p>\n<p><span style=\"font-weight: 400;\">This is the most important part, as this option will allow you to map the action for each trigger.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-18343 size-full\" src=\"https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2023\/05\/sfcc-last.png\" alt=\"map-the-action-for-trigger\" width=\"512\" height=\"245\" srcset=\"https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2023\/05\/sfcc-last.png 512w, https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2023\/05\/sfcc-last-300x144.png 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><b>Step Number 14: Save Salesforce Configurations<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Click on save, and it will show you the summary of all the configurations with a \u201cDeploy Flow\u201d button; simply click on it. Finally, it will show you the last \u201cContinue to Deploy\u201d button for successful integration.<\/span><\/p>\n<h2><b>Why Integrate Local ERP with Salesforce Commerce Cloud?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Integrating Local ERP with <\/span>Salesforce Commerce Cloud<span style=\"font-weight: 400;\"> allows businesses to streamline their operations and provide a seamless customer experience. Here are some of the benefits of employing<\/span> <a href=\"https:\/\/ecommerce.folio3.com\/salesforce-commerce-cloud-support\/\">Salesforce Commerce Cloud Support<\/a><b>:\u00a0<\/b><\/p>\n<h3><b>Advanced Shopping Experiences<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Salesforce Commerce Cloud enables merchants to create a more personalized and engaging shopping experience for their customers. It offers features such as product recommendations, a single-page checkout, and a mobile-friendly checkout.<\/span><\/p>\n<h3><b>Robust Analytics &amp; Insights\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Salesforce Commerce Cloud provides merchants with real-time insights into customer behavior and sales performance. This allows merchants to quickly identify trends and opportunities to optimize their sales and marketing efforts.<\/span><\/p>\n<h3><b>Easy Integration With Other Business Tools<\/b><\/h3>\n<p>Salesforce Commerce Cloud<span style=\"font-weight: 400;\"> integration allows to seamlessly with other Salesforce products, such as Sales Cloud and Marketing Cloud, as well as popular third-party solutions. This makes it easy for merchants to manage their data and gain a unified view of their customers.<\/span><\/p>\n<h3><b>Salesforce B2B Commerce Integration\u00a0<\/b><\/h3>\n<p>Salesforce Commerce Cloud<span style=\"font-weight: 400;\">\u2019s B2B integration capabilities enable merchants to manage their B2B customers and transactions easily. This includes features such as automated order processing and invoicing.<\/span><\/p>\n<h3><b>Scalability &amp; Flexibility\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">It is highly scalable and flexible, allowing merchants to grow their businesses without the need for significant upfront investments.<\/span><\/p>\n<h3><b>Salesforce Commerce Cloud Optimization\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Salesforce Commerce Cloud provides merchants with the tools and insights to optimize their online store. This includes features such as personalization and analytics.<\/span><\/p>\n<h2><b>Take Away<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The <\/span>Salesforce Commerce Cloud Local ERP integration<span style=\"font-weight: 400;\"> is a great way to keep your customer&#8217;s data in sync across multiple systems. By leveraging the power of Salesforce, you can make sure that customer data is always up to date and that your customers can access their data from anywhere. With the right integration strategy, you can ensure that your customers have a seamless and secure experience.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The <\/span>Salesforce Commerce Cloud Local ERP integration<span style=\"font-weight: 400;\"> has a lot of potentials, and with the correct strategy, you can make the most of it and provide your customers with the greatest experience.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Salesforce Commerce Cloud is a powerful and versatile e-commerce platform that has become increasingly popular in recent years. It provides the ability to create powerful customer experiences, drive sales, and manage inventory all in one place. However, while it offers many advantages, challenges still need to be overcome.\u00a0 One of the most significant challenges is<\/p>\n","protected":false},"author":26,"featured_media":18344,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[51],"tags":[56],"class_list":{"0":"post-18317","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-salesforce-commerce-cloud","8":"tag-salesforce-commerce-cloud-integration"},"acf":[],"featured_image_data":{"src":"https:\/\/ecommerce.folio3.com\/blog\/wp-content\/uploads\/2023\/05\/How-to-Perform-Salesforce-Commerce-Cloud-Local-ERP-Integration-1.png","alt":"","caption":""},"_links":{"self":[{"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/posts\/18317"}],"collection":[{"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/comments?post=18317"}],"version-history":[{"count":0,"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/posts\/18317\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/media\/18344"}],"wp:attachment":[{"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/media?parent=18317"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/categories?post=18317"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ecommerce.folio3.com\/blog\/wp-json\/wp\/v2\/tags?post=18317"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}