{"id":12068,"date":"2022-09-07T08:30:12","date_gmt":"2022-09-07T08:30:12","guid":{"rendered":"https:\/\/ecommerce.folio3.com\/blog\/?p=12068"},"modified":"2026-01-27T15:28:21","modified_gmt":"2026-01-27T15:28:21","slug":"salesforce-commerce-cloud-business-manager","status":"publish","type":"post","link":"https:\/\/ecommerce.folio3.com\/blog\/salesforce-commerce-cloud-business-manager\/","title":{"rendered":"Get Started with Salesforce Commerce Cloud Business Manager"},"content":{"rendered":"

Are you looking to learn about salesforce commerce cloud business manager? Well, you have come to the right platform. Below, we will be unfolding different modules and features of the salesforce commerce cloud business manager\u2026<\/span><\/p>\n

Get Started with Salesforce Commerce Cloud Business Manager\u00a0<\/b><\/h2>\n


\nBusiness Center is simply your gateway to managing salesforce commerce cloud features and functionalities. <\/span><\/p>\n

Here in this blog, we will be looking at the various functions, features, and capabilities of the salesforce commerce cloud business manager and how it helps merchants to streamline their site operations effectively.<\/span><\/p>\n

So, without any ado, let\u2019s get started\u2026<\/span><\/p>\n

Questions about scaling commerce? Read this article\u00a0Salesforce eCommerce integration<\/a> and What is Salesforce Commerce Cloud Pricing<\/a>? The Ultimate guide to having a better understanding of the topic.<\/p>\n

What Is a Business Manager in SFCC and How Does it Work?<\/b><\/h2>\n


\nTo put it plainly, your salesforce commerce cloud business manager is the command center, from where you will be able to control the entire operations of your B2C store including administration, site development, and merchandizing.<\/span><\/p>\n

However, to be able to access and operate salesforce commerce cloud business manager, you would need to have access to a B2C commerce instance. <\/span><\/p>\n

Alternatively, if you don\u2019t have one, you may want to request the manager to provide you with one.<\/span><\/p>\n

<\/a><\/p>\n

 <\/p>\n

Read about top Salesforce\u00a0trends that will help businesses keep up with all the latest\u00a0Salesforce future<\/b><\/a>\u00a0developments<\/p>\n

While handling salesforce commerce cloud business manager is a pretty straightforward process, still, to be able to fully capitalize on the functionalities and features of the platform, you can hire a professional salesforce commerce cloud consultant<\/a> or a Shopify consultant<\/a>.<\/p>\n

Questions? Ask about Salesforce Commerce Cloud implementation, or anything else. Also, Read this Guide What Is Salesforce Commerce Cloud<\/a><\/p>\n

Types Of Interfaces in a Business Manager<\/b><\/h2>\n

When you access the salesforce commerce cloud business manager, you would need to select a store (website) from the list. If you don\u2019t have one, you can hire a Folio3 <\/span>salesforce B2C commerce developer<\/b><\/a> to create a professional and highly functional website. <\/span><\/p>\n

Nonetheless, once you have selected a website, you will have instant access to all the data, permissions, and code associated with the site (to be able to access this you must have the required access rights, which we will be discussing in the following sections).<\/span><\/p>\n

When we are talking about B2C commerce, a storefront is created by combining the site and its associated code. Now, the storefront represents the online user experience, and you may have multiple storefronts for your site.<\/span><\/p>\n

Now, you can click the \u201cStorefront\u201d table to access the site which you have selected previously.<\/span><\/p>\n

Compare the similarities and differences between Salesforce Commerce Cloud vs Demandware<\/a><\/p>\n

Here, you will also find various icons that represent the storefront \u201cToolkit\u201d and can be used by developers to troubleshoot. The storefront toolkit is by default linked to your salesforce commerce cloud business manager site for your convenience.<\/span><\/p>\n

You might also want to read:\u00a0<\/strong>Benefits of using\u00a0eCommerce Site Migration<\/a><\/p>\n

Access Levels of Roles<\/b><\/h2>\n

When we talk about access levels of salesforce commerce cloud, there are three distinct roles that managers can set for different job roles, including;<\/span><\/p>\n

–\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span>Merchandizers<\/b><\/h3>\n

People with merchandizer access levels are able to configure the site\u2019s data, including product management, promotional offers, search settings, images, and campaigns.<\/span><\/p>\n

–\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span>Administrators<\/b><\/h3>\n

People with administrator access levels for salesforce commerce cloud business manager are able to configure B2C commerce site settings, perform data chances, access and manage site data and roll out codes.<\/span><\/p>\n

–\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span>Developers<\/b><\/h3>\n

People with a “developer” access level have access to the storefront application. Most of the time, this access level is offered to professional salesforce commerce cloud development<\/a> agencies who are responsible to configure, debug and troubleshoot problems.<\/span><\/p>\n

Read this article to know which one is superior:\u00a0Salesforce Commerce Cloud Vs Salesforce Marketing Cloud\u00a0<\/strong><\/a><\/p>\n

Now, when we are talking about large merchants, each of these roles can be held by multiple people, each having their individual responsibilities and functions.<\/span><\/p>\n

Also, to ensure smooth store operations, large merchants prefer to work with reliable salesforce commerce cloud partners with the right team and experts to handle different aspects of their site.<\/span><\/p>\n

Contrarily, small merchants may delegate multiple access levels to a single person to handle multiple responsibilities.<\/span><\/p>\n

You might also want to read: <\/strong>Salesforce Merchandising<\/a><\/p>\n

Access Level Details in Salesforce Commerce Cloud Business Manager<\/b><\/h2>\n


\nWhen you access the business manager, you will see two distinctive tabs, including \u201cMerchant Tools\u201d and \u201cAdministration\u201d. Let\u2019s look into greater details about each of these tabs;<\/span><\/p>\n

–\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span>Merchant Tab<\/b><\/h3>\n

Under the merchant tab, you will find the toolkit which can be used to manage configuration settings and data, including promotional campaigns, marketing campaigns, products, site content, and more.<\/span><\/p>\n

The toolkit also gives access to utility tools that would be used by merchants to drive traffic to the site, like SEO marketing tools and others. Here, merchants will also find tools to find insights into customers\u2019 data from the external database. Also, merchants will be able to perform order management, and other add-on systems to better manage store operations.<\/span><\/p>\n

–\u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/span>Administration Tab<\/b><\/h3>\n

The other tab which you will find in the salesforce commerce cloud business manager is the \u201cAdministrator\u201d tab, which can enable merchants to:<\/span><\/p>\n